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Front Desk Manager- Accommodation Services
2 weeks ago
A front desk supervisor is responsible for running the front lobby of an establishment, including welcoming visitors, taking their information and choosing the best room to fit their needs. Applicants must address problems guests have with their rooms, collect payments and settle the register at the end of the workday. Other duties include providing extra services ordered by guests, communicating with and instructing other employees and ensuring the lobby remains clean. Coordinate solutions quickly when guests experience problems in their room by working with housekeeping and/or service staff. Collect the guest’s payment using either credit/debits cards, cash or checking account information for rooms at the end of each stay. Communicate with other hotel staff, such as housekeeping or maintenance, when rooms are ready to be cleaned or repaired in preparation for a new guest.
**Job Types**: Full-time, Permanent
**Salary**: $17.65-$22.50 per hour
**Benefits**:
- Casual dress
- Discounted or free food
- On-site parking
Schedule:
- Day shift
- Weekend availability
Ability to commute/relocate:
- Hope, BC: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 2 years (preferred)
Work Location: One location
