Product Manager

ABOUT THE ROLE

As a product manager at CareGuide, you will influence the product and help people find quality care and meaningful work. Your efforts will be focused on CareGuide’s core product growth, improving the experience of onboarding, profiles, customer messaging, and search. With access to over 100,000 monthly active members, you will be able to conduct extensive research, define the product roadmap, ensure solutions are effectively delivered and see the impact of your work. Lastly, you’ll be part of a talented, cross-functional team where you'll represent the voice of our members.

Together we’ll create a better experience for all.

What you’ll do
- Reporting to the Director of Product, you will work closely with the Product Design, Data Analysis, and Engineering team to define and lead the execution of our product solution through the following:

- Drive the product and business-planning process across cross-functional teams of the company
- Develop and implement product strategies consistent with the company vision
- Assess current competitor offerings, seeking opportunities for differentiation
- Analyze product requirements and develop appropriate experiments to ensure they’re successfully achieved
- Develop, implement, and maintain product timelines across multiple departments
- Appraise new product ideas and strategize appropriate to-market plans
- Drive the execution of all product lifecycle processes for the platform, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch
- Translate product strategy into detailed requirements for product design and product development by engineering teams
- Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI
- Analyze market data to define product objectives, consumer needs, current market trends, and potential partnerships for optimal ROI
- Collaborate closely with engineering, marketing, and customer success on the development, experimentation, QA, and balance of resources to ensure success for the entire organization

Who you are
- You are passionate about caregiving and want to build a product that people love.
- You have 3+ years of experience building and growing B2C products across multiple platforms or websites.
- Completion of a bachelor’s degree at an accredited university in computer science, engineering, business administration or related field
- Proven experience overseeing all elements of the product development lifecycle
- Highly effective cross-functional team management and leadership skills
- Previous experience delivering effective product marketing strategies
- Sharp analytical and problem-solving capability and great attention to detail focused on understanding the intersection of user and business needs
- You can work autonomously in a cross-functional team with product designers, engineers, analysts, marketers, and other stakeholders.
- You have experience in regularly delivering products to production, on a daily deployment cycle
- You ask questions to uncover the why; you love the problem; not the solution.

WHAT WE OFFER TO YOU
- 100% remote work environment with our team spread across Canada, from coast to coast
- $500 to set up your work-from-home space, available to you the day you start
- Unlimited personal time off
- Flexible hours (we’re moms, dads, caregivers, pet parents, you name it - we know things come up)
- Opportunities for personal growth - we are genuinely interested in helping you reach your career goals
- The regular sharing of memes in Slack (this has been a game changer as a remote company)
- Monthly local GTHA meetups in the summer (government guidelines pending, 100% optional, and a transportation budget is provided)
- An end-of-year offsite retreat to connect with the team and plan for the year ahead (in case government guidelines don’t allow for large gatherings, we will hold a remote retreat)
- We have been certified as a great place to work by Great Place to Work® Canada, 2 years in a row by our team and we continue to learn from them as to what makes us great and where we can improve

THE INTERVIEW PROCESS

Every company is different when it comes to how the interview process works - here is what you can expect at CareGuide.

Stage 1: 30-minute phone interview with the Director of Product

Stage 2: 1-hour video interview with a presentation on a take-home assignment with the Director of Product, Design Manager or Lead Engineer.

Stage 3: 1-hour video interview. The first 30-minutes is with one or two members of the team you have not met so we can learn more about you and you about us. The second 30-minutes is with the COO, VP of Engineering and Director of Product as a final discussion on leadership.

A NOT-SO-FUN FACT

ONE LAST THING

CareGuide is committed to providing equal hiring opportunities for all folks. We v