Team Leader/key Holder

2 weeks ago

Scarborough, Canada Flowers Cannabis Full time

**Team Leader responsible to assist store manager in reaching all store objectives including ensuring maximizing retail sales revenue through exceptional customer experiences, store maintenance and inventory management.**

**Key Responsibilities**
- **Assists customers in the selection of merchandise, while providing information about the product, materials, technology, and functionality.**
- **Ensures Flowers customer service standards are upheld by listening to customer’s wants and needs and providing product information when required.**
- **Maintains store appearance; assists in processing and replenishing merchandise and assists with customer service inquiries.**
- **Help to support and create a team environment by respecting co-workers.**
- **Maintain superior levels of merchandising in the store, ensuring that product displays are attractive, space efficient, and secure.**
- **Assist the management team in the training and supervising of employees.**
- **Accurately complete bank deposits and maintain balancing back-office files.**
- **Comply with retail policies regarding inventory control, sales procedures, etc.**
- **Perform daily maintenance of the store and store fixtures to ensure neatness is upheld.**
- **Enforce existing store standards in the absence of store manager or assistant manager.**
- **Ensure building security is upheld by proper use of alarm systems and store security devices.**
- **Ensure that the store is opened and closed in accordance with **hours of business.**

**Requirements**:

- **Minimum age 19 years old or age as specified by the provincial government**
- **Able to lift boxes 5-30 lbs**
- **Must be flexible with hours of work and be comfortable with ever changing duties**
- **Excellent communication and interpersonal skills**
- **Eagerness to learn**
- **Demonstrate high levels of integrity and responsibility**
- **Can Sell certification required**
- **Criminal background check required**
- **Passionate,Enthusiastic, Welcoming and Amazing**

**Job Type**: Part-time

**Salary**: $16.00-$18.00 per hour

**Benefits**:

- Casual dress
- On-site parking
- Store discount

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekend availability

Supplemental pay types:

- Tips

COVID-19 considerations:
Personal protective equipment provided or required
Plastic shield at work stations
Social distancing guidelines in place
Sanitizing, disinfecting, or cleaning procedures in place

**Experience**:

- Retail sales: 1 year (required)
- Customer service: 1 year (required)
- Cannabis: 1 year (required)
- Retail Management: 1 year (preferred)

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