Manager, Strategic Services

- What you will be doing
- PRIMARY DUTIES AND RESPONSIBILITIES:
The primary duties of the role are expected to include, but may not be limited to the following:
New Business
- Assist and sometimes lead the preparation and delivery of capabilities presentations to potential clients
- Work with senior management to prepare response submissions to RFPs by proposing tactics and preparing pricing quotes
- Participate as a team member on pitches for new business when applicable
- Idea generation and problem solving with our external provider on evolving solutions to meet client needs
- Provide support by liaising with internal teams to manage expectations on launches and assist in preparing all documents required by all parties

Client Relations
- Assist and lead client relations for daily program activities - ensure deliverables meet or exceed client expectations
- Manage and support the execution of tactical plans on a case by case basis
- Work on the development of patient card program designs (both PSP and non-PSP based program integration), including copy writing, distribution, support tools, rep training, reimbursement management strategy, web resources and program measurement via reports
- Work on the launch of digital payment solutions (IPP/digital platforms) for PSP programs, including liaising with PSP teams, prod. Dev, IT and the client to ensure smooth implementation and ongoing program support
- Assist in managing the digital platforms after launch and provide ongoing support
- Provide strategic reports on card program implementation and ongoing metrics
- Participate in weekly or bi-weekly client update meetings as needed

Internal Collaboration
- Work closely with other CSL team members, other team members including: New Business Development, Product Development, IT, Project Managers, and external partners like Claimsecure, printers and graphic designers.
- Close interaction with Director, Client Operations and Senior Manager, Strategic Services & Solutions Payment at CSL.

Resource Management
- Assists in the development of budgets and manages resources, projects and financial requirements for various card programs
- Ensures projects conform to client budgetary requirements and timelines
- Support and participate in ongoing measurement transaction growth and success against targets
What your background should look like
- EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

- Bachelor’s Degree or Diploma (Business, Science or Pharmacy)
- 5 years total combined experience in progressive marketing, sales, business development, account management or client relations roles
- Experience in pharmaceutical sector an asset; with process flow management, operational coordination and data reporting preferred, on either the client or vendor side, or both.

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

- Knowledge of the pharmaceutical and biotechnology industries - various therapeutic area experience would be an asset
- Knowledge of the Health Care Sector and Market Access/Reimbursement
- Knowledge of Medical and Scientific terminology
- Effective interpersonal and leadership skills
- Strong business and financial acumen
- Ability to analyze, pull through insights, and present outcomes
- Above average communication skills, including presentation skills
- Reliable, poised and ethical in dealing with various stakeholders
- Proficient in MS Excel with willingness to expand skill set
- Effective organizational skills; attention to detail
- Travel less than 10% of the time

What AmerisourceBergen offers

We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse and designed to meet the various needs across our associate population.

Throughout our global footprint and various business units, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through associate contributions. Specific benefit offerings may vary by location, position and/or business unit.

Schedule

Full time

Affiliated Companies:
Affiliated Companies: Innomar Strategies

Equal Employment Opportunity

AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

COVID-19 Vaccine Policy
- exemption/accommodation._

Accessibility Policy
- AmerisourceBergen is committed to fair and accessible employment_
- practices. When_
- requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment._