Spa Concierge

7 days ago

Toronto, Canada NEW YOU Cosmetic Centres Full time

**New You Cosmetic Centres is looking to hire an experienced Medical Clinic Administrator/Spa Concierge**

Are you interested in joining the team who offers the best top of the line services to its clients? Are you looking for excitement, challenge and the chance to make the name for yourself and help us change an industry while having a fantastic time and a promising career?

New You is Undeniable Leader within the Medical Aesthetics industry, with a chain of medical spas in Ontario.

Our Company is looking for people who can grow, think, and take initiative.

Our team is incredibly awesome and gets to work on cutting-edge technology while developing sensational experience for our clients.

**Here is what we require**:

- Two or more years recent experience in a clinical, aesthetic, surgical or medical spa (required), Hotel/Hospitality and sales experience is an asset
- Customer service and retail experience (required)
- Ability to work independently and in a team; multitasking and highly organized.
- Problem solving skills
- Passionate about the industry
- Excellent phone étiqueté

**Here is what you will be doing**:
**Position overview and responsibilities**:

- Answering and screening phone calls, scheduling appointments, managing appointments for the clinical team.
- Daily communication of information to team and management.
- Provide a professional and friendly experience for the clients on the telephone, online, IG and in clinic for all clients and visitors.
- Checking clients in and out; and billing.
- Knowledgeable of all spa services, retail products and assist in scheduling follow up visits.
- Preparing client’s intake and consent forms and entering all client information accurately into database.
- Maintain accurate scheduling in booking software, follow up calls and appointment confirmations
- Assist with troubleshooting office equipment and technologies.
- Prepare daily financial reports, bank deposits.
- Effectively manage inventory
- Clinic opening and closing
- Promote clinic services and products
- Other varies clerical duties as requested by Clinic Manager or Operations Manager

Health Benefits after 90 days probation period.

Training and Career growth opportunities.

**Salary**: From $20.00 per hour

**Benefits**:

- Company events
- Extended health care
- Store discount

Flexible Language Requirement:

- English not required

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission pay
- Overtime pay

Ability to commute/relocate:

- Toronto, ON M4S 3E2: reliably commute or be willing to relocate with an employer-provided relocation package (required)

Work Location: In person

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