Case Support Worker

6 days ago

Parry Sound, Canada Parry Sound District Social Services Administration Board Full time

**Case Support Worker**

**Income Support and Stability Program**
**Full-time Contract, ending January 2, 2026**
**35 hours per week**
**Rate of Pay: $23.94/hour (as per Collective Agreement)**
**Location: Parry Sound**

Employment with the District of Parry Sound Social Services Administration Board offers an opportunity to make a positive contribution to our community. Providing caring human services, we are a forward-thinking organization focused on continuous improvement, employee growth and development, and providing exceptional service. We are dedicated to upholding a respectful and inclusive workplace with PSDSSAB values, supporting our employees, and offering generous compensation. We also encourage ongoing professional development and a healthy work-life balance.

**Overview of the Opportunity**

This position will be responsible for support activity to the DSSAB and the administration of the Income Support and Stability department. The position will include a combination of job functions such as ongoing maintenance of client documentation, cheque, and report printing and distributing, computer data input and computer systems support, monitoring and follow-up of case activity, and reception duties.

**Required Qualifications Include**
- Secondary School Graduation Diploma.
- Experience in a Social Services environment, an asset.
- Skillful knowledge of computer operations, keyboarding, and use of office equipment.
- Excellent organizational and communication skills.
- Knowledge and understanding of all legislation relevant to the position.
- Knowledge of community resources.
- Access to the use of a vehicle when required.
- **Please note**:Formal skill testing will be completed to evaluate proficiency level in Microsoft Word.

**Principal Responsibilities Include**
- Provide support to Integrated System Navigators on client activity, files, and all components of the Income Support and Stability program.
- Reception duties include greeting and assisting all people who arrive at or call the DSSAB office.Responsible for receiving documents, monies, and issuance of receipts for payments.
- Provide support to all DSSAB programs.
- Responsible for building opening and closing procedures, including doors and the drop box.
- Remote work is not available for this position.

**We are proud to offer the following to our contract employees**

OMERS Pension with 100% matching contributions, generous paid sick time, Employee Assistance Program, and professional development.

**Salary Range**

$23.94 / hour, as per Collective Agreement, plus 4% vacation pay.

**Classification**

OPSEU - Case Support Worker

Status - Full-time Contract

**Please submit a cover letter & resume referencing job ID 25U-13 by June 4, 2025**

1 Beechwood Drive, Parry Sound, ON P2A 1J2

We thank all applicants for their interest in this position; however, only those selected for an interview will be contacted.

Personal information is collected pursuant to the Municipal Freedom of Information and Protection of Privacy Act R.S.O. 1990, c. M.56, and will only be used to determine employment eligibility. Questions about the collection of information may be directed to the Privacy Officer at 705-746-7777 Ext. 5264.

**Job Types**: Full-time, Temporary, Contract
Contract length: 6 months

Pay: $23.94 per hour

Expected hours: 35 per week

**Benefits**:

- Employee assistance program
- On-site parking
- Paid time off

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 2025-06-04

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