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Team Leader
2 weeks ago
**Summary**
**Main responsibilities**
- Verify and control insurance policies, wordings and standards
- Confirm and approve that underwriting standards reflect contracts and meet program needs
- Work with underwriters on contracts and standards
- Evaluate risk and eligibility of potential and current high service client files based on program criteria, relevant legislation and underwriting principles.
- Accept risks requiring a high level of authority
- Initiate and maintain a privileged relationship with brokers by providing them with the highest level of service
- Analyze and manage audits and recommendations received
**Team Leader responsibilities**
- Guide, support and assist team members in achieving results
- Assign tasks to team members, including those he/she will manage
- Determine timeline and monitor progress to ensure the project is on track
- Provide coaching sessions, conduct formal performance management, provide documentation, ensure motivation and development, plan and conduct team meeting
- Track trends, maintain and develop/improve standard operating procedures with the team.
**Profile**
- At least 5 years of experience in professional insurance, including 2 years as a team leader
- Have an advanced level of English
- Have a CIP designation or a diploma in insurance, or be in the process of obtaining it (asset)
- Good knowledge of the Office suite, Outlook 365, Teams
- Comfortable with various software and technological tools
- Have good negotiation skills
- Demonstrate autonomy and resourcefulness
- Have a good sense of responsibility and priorities
- Good analytical skills and ability to make decisions under pressure
- Entrepreneurial attitude and willingness to go the extra mile
**Benefits**
- Telecommuting in hybrid mode for work-life balance
- Group insurance and access to RRSP/DPSP (following probation)
- Floating days + 1 anniversary day
- Bonus program
- Ongoing Courses Reimbursement Program
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- RRSP match
- Vision care
- Wellness program
- Work from home
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
**Experience**:
- Team management: 2 years (required)
**Language**:
- French (preferred)
Work Location: Remote