Floor Supvr Dual

3 days ago

Ottawa, Canada Hard Rock International (USA), Inc. Full time

Overview:
From the brand that rocks the world, a career that rocks yours We are seeking talented individuals to join the band and help launch the Hard Rock brand in the region.

**Responsibilities**:
- Monitors and adjusts table game limits with respect to gaming volume.- Responsible for handling customer requests, including information, markers, and comps. Ensures accuracy of all monetary transactions.- Responsible for dealing an assigned game in accordance with established policies and procedures.- Complies with all departmental and Company Policies including business ethics guidelines and all regulatory requirements.- Offers the highest possible level of customer service resulting in a maximum level of customer enjoyment and return play.- Responsible for knowing all policies & procedures of the specific table game he/she is supervising.- Maintains a work environment that is safe, professional, friendly and conducive to a high level of productivity & performance, as well as, morale.- Works diligently to support the Company’s culture and team philosophy throughout the property.- Amicably resolves customer related problems in a fast-paced environment.- Ensures the protection of customer’s rewards and credit lines.- Maintains confidentiality of all Company proprietary information including business processes, customer lists, marketing plans and any other confidential information.- Serve in the role and complete the responsibilities of a Dual Rate Dealer/Floor Supervisor as requested

Qualifications:
- A minimum of two (2) years of experience as a Table Games dealer preferred.- Demonstrate exceptional guest service skills including a positive demeanor and calm, steady temperament- Demonstrate and maintain strong ethical standards- Excellent interpersonal, written and verbal communication skills in English is essential- Proficiency in a second language (French) is preferred- The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario

**Work Environment**:
- Duties and responsibilities are typically performed on the Casino Floor in a fast-paced environment, with constant exposure to general public and excessive noise.- While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, colour, and peripheral vision, depth perception and ability to adjust focus.

Additional Details:

- Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL - SERVE ALL, and strive to foster an inclusive workplace culture for every team member._
- We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act._

  • Floor Supvr Dual

    5 days ago

    Ottawa, Canada Hard Rock International (USA), Inc. Full time

    Overview: As the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada's capital city. Boasting a prime location, Hard Rock Hotel & Casino Ottawa will be a stunning fusion of contemporary style and timeless rock 'n' roll flair. The moment you step inside, you'll be transported into a...

  • Dual Rate Floor Supervisor/Dealer- Table Games

    4 weeks ago

    Ottawa, Canada Hard Rock Hotel & Casino Ottawa Full time

    Dual Rate Floor Supervisor/Dealer- Table Games Join to apply for the Dual Rate Floor Supervisor/Dealer- Table Games role at Hard Rock Hotel & Casino Ottawa. Posted 11/5/2025. Overview A Dual Rate Supervisor/Dealer is responsible for performing the duties of a Dealer and/or the duties of a Floor Supervisor, based on their shift assignment. Dealer...

  • Dual Rate Floor Supervisor/dealer, Ft

    1 week ago

    Ottawa, Canada Hard Rock International (USA), Inc. Full time

    Overview: A Dual Rate Supervisor/Dealer is responsible for performing the duties of a Dealer and/or the duties of a Floor Supervisor, based on their shift assignment: - While working as a Dealer, the team member is responsible for dealing all assigned games in accordance with established policies and procedures, while providing exceptional guest service -...

  • Dual Rate Pit Manager/floor Supervisor, Ft

    1 week ago

    Ottawa, Canada Hard Rock International (USA), Inc. Full time

    Overview: A Dual Rate Shift Manager/Pit Manager is responsible for performing the duties of a Pit Manager and/or the duties of a Shift Manager, based on their shift assignment: - While working as a Pit Manager, the team member is responsible for the overall management and efficient operation of an assigned section of Table Games on the gaming floor, which...

  • Dual Rate Floor Supervisor/Dealer- Table Games

    4 weeks ago

    Ottawa, Canada Hard Rock Hotels Full time

    Overview A Dual Rate Supervisor/Dealer is responsible for performing the duties of a Dealer and/or the duties of a Floor Supervisor, based on their shift assignment: While working as a Dealer, the team member is responsible for dealing all assigned games in accordance with established policies and procedures, while providing exceptional guest service While...

  • Slot Attendant

    3 days ago

    Ottawa, Canada Hard Rock International (USA), Inc. Full time

    Overview: Reporting to the the Manager, Slots the Dual Rate Supervisor, Slots is responsible for the daily administrative and operation of Slot Operations and supervising frontline staff while creating a memorable experience for our patrons by responding to escalated patron issues on the gaming floor, handling large jackpot payouts. Dual: Part Time Slot...

  • Dual Pit Manager- Table Games

    3 weeks ago

    Ottawa, Canada Hard Rock Hotel & Casino Ottawa Full time

    Dual Pit Manager – Table GamesHard Rock Hotel & Casino Ottawa is seeking an experienced Table Games Floor Supervisor to support operations on the casino floor.OverviewAs the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada’s capital city.ResponsibilitiesSupervise and coach a...

  • Dual Pit Manager- Table Games

    3 weeks ago

    Ottawa, Canada Hard Rock Hotel & Casino Ottawa Full time

    Dual Pit Manager – Table GamesHard Rock Hotel & Casino Ottawa is seeking an experienced Table Games Floor Supervisor to support operations on the casino floor.OverviewAs the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada’s capital city.ResponsibilitiesSupervise and coach a...

  • Store Manager

    3 weeks ago

    Ottawa, Canada CHANGE Lingerie Canada Full time

    Join to apply for the Store Manager - Dual Store Unit role at CHANGE Lingerie Canada 2 days ago Be among the first 25 applicants Join to apply for the Store Manager - Dual Store Unit role at CHANGE Lingerie Canada Get AI-powered advice on this job and more exclusive features. Embrace the Opportunity: Store Manager Position at CHANGE Lingerie - Rideau Center...

  • Store Manager

    4 weeks ago

    Ottawa, Canada CHANGE Lingerie Canada Full time

    Join to apply for the Store Manager - Dual Store Unit role at CHANGE Lingerie Canada2 days ago Be among the first 25 applicantsJoin to apply for the Store Manager - Dual Store Unit role at CHANGE Lingerie CanadaGet AI-powered advice on this job and more exclusive features.Embrace the Opportunity: Store Manager Position at CHANGE Lingerie - Rideau Center &...