Customer Service Representative

5 days ago

Delta, Canada B Fashion Brands Full time

**Customer Service Representative B2B**

**Responsibilities and Duties**
- Works closely with the sales team on customer needs
- Identifies and troubleshoots inaccuracies across product and inventory data
- Inputs and maintains customer part numbers and other relevant data
- Monitors inventory and sales data to identify possible improvements or increased forecasts
- Ensures sales orders are reconciled within internal database across all sales channels
- Provide product and curated assortment setup sheets/quotes when required
- Provide customer freight updates and tracking when required

**Qualifications and Skills**
- Experience working in a B2B office environment or with a large volume customer/account
- Maintain accurate records of sales activities and customer interactions using our CRM system
- Confidence using sales/inventory software; being tech savvy is an advantage
- Ability to read and interpret inventory reports and sales reports
- Ability to effectively work within a team environment
- Possesses knowledge of the range of products and services
- Demonstrate problem solving abilities

**About B Fashion Brands**

B Fashion Brands is a subsidiary of a Dutch woman’s clothing company that operates globally and is the team behind four brands. Our North American office opened in July of 2012 and has since seen exponential growth within the North American retail market. Servicing accounts across the US and Canada, the Delta office acts as a sales and distribution centre. Our company prides itself on a quality product, excellent customer service and an opportunity driven atmosphere, where everyone plays a key role in the growth and development of our team and company.

B Fashion Brands is an Equal Opportunity Employer, we take pride in the diversity and inclusion in our hiring practices. We thank all applicants who apply, but only select applicants will be contacted based on qualifications.

**Job Types**: Full-time, Permanent

**Salary**: $19.00-$21.00 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Delta, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service (required)

Work Location: One location

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