Program Manager

3 days ago

Richmond Hill, Canada Staples Full time

**Some of what you will do**:
**Specifically, You Will**:

- Lead the development and execution of strategic growth initiatives to enhance SMB customer engagement across all interaction points, including Sales Teams, Retail Stores, Print and Wireless Services, Online Platforms, and third-party credit programs.
- Foster collaboration and alignment among internal stakeholders to ensure seamless operations and exceptional customer experiences.
- Lead the coordination and oversight of all channels to ensure a cohesive and holistic approach to channel management.
- Focus on leveraging data analysis to optimize channels and drive continuous improvement aligned with business goals.
- Drive the strategy for our free and paid membership programs, aimed at enhancing customer loyalty and engagement.
- Utilize data analysis and market insights to identify opportunities for optimizing the membership program and increasing its effectiveness.Driving existing and new third-party partnerships to rapidly expand the SMB membership base.

**Some of what you need**:

- Post secondary degree/diploma with a focus in business, retail management or equivalent experience.
- Understanding of best practices in the loyalty and membership industry.
- Proven track record of analysis, interpretation and action aligned with business priorities and vision.
- Detail-oriented individual with experience developing, coordinating and executing strategic initiatives to drive sales activity.
- Knowledge of program management software including Confluence and Jira.
- Consumer Insight and Judgment.
- Proven track record of optimizing both internal and external channels to achieve organizational goals.
- Experience in driving revenue growth and enhancing customer satisfaction.Proficiency in CRM software, JIRA, Confluence, and Microsoft Tools.

**Some of what you will get**:

- Associate discount
- Health and Dental benefits
- RRSP/DPSP
- Performance bonuses
- Learning & Development programsAnd more...

**#MakeAnImpact**

**#LI-Hybrid

  • Program Manager

    1 day ago

    Richmond Hill, Canada Open Text Corporation Full time

    **Program Manager**: - Req id: 37981- Richmond Hill, ON, CA**OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. **The Opportunity**: OpenText has...

  • Program Manager

    1 day ago

    Richmond Hill, Canada opentext Full time

    **OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. **The Opportunity**: OpenText has an opportunity for a Program Manager to join our Corporate...

  • Program Manager of Shine Programs

    1 week ago

    Richmond Hill, Canada 360°kids Full time

    360°kids has been a leader in the delivery of innovative support services for over 25 years as we work to improve the lives of homeless and at-risk youth and families in York Region. We are a vitally important community agency serving all of York Region. At 360°kids, we provide a unique continuum of care approach with a range of programs and services that...

  • International Programs, Manager

    1 week ago

    Richmond Hill, Canada Hope and Healing International Full time

    **INTERNATIONAL PROGRAMS MANAGER** Join us as we bring hope and healing to the world’s most vulnerable children, caught in the cycle of poverty and disability. **About Hope and Healing International**: We are a Christian organization, working to bring hope and healing for children with disabilities in the world’s poorest communities. **About this...

  • Manager, Program Finance

    5 days ago

    Richmond Hill, Canada CWB Financial Group Full time

    At CWB , we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by holding true to the values that guide us. We put people first and build relationships with intention. We seek out and embrace new ideas, knowing that better is always possible. We believe that how we do things is as important...

  • Strategic Program Manager

    1 day ago

    Richmond Hill, Canada Open Text Corporation Full time

    **Req id**:43241- Richmond Hill, ON, CA - Waterloo, ON, CA**OPENTEXT** OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex...

  • International Program Manager

    2 weeks ago

    Richmond Hill, Canada Hope and Healing International Full time

    **INTERNATIONAL PROGRAM MANAGER - MONITORING, EVALUATION** **ACCOUNTABILITY AND LEARNING** Join us as we go to the world’s poorest places - so the most vulnerable are not left behind. **About Hope and Healing International**: We are a Christian organization, working to bring hope and healing for children with disabilities in the world’s poorest...

  • Partner / Channel Programs Manager

    3 weeks ago

    Richmond Hill, Canada ROSS Full time

    Our client is a fast-growing software company. A growing number of Global 3000 companies are using their products to manage the integrity of their enterprise systems. Their clients range in industries as diverse as Financial Services, Telecom, Oil & Gas, Technology and Managed Services. They have engaged ROSS (www.getROSS.com) to help them recruit a Partner...

  • Partner / Channel Programs Manager

    4 weeks ago

    Richmond Hill, Canada ROSS Full time

    Our client is a fast-growing software company. A growing number of Global 3000 companies are using their products to manage the integrity of their enterprise systems. Their clients range in industries as diverse as Financial Services, Telecom, Oil & Gas, Technology and Managed Services.They have engaged ROSS (www.getROSS.com) to help them recruit a Partner...

  • Program Manager

    1 week ago

    Richmond Hill, Canada OpenText Full time

    **Hiring Manager**: Scott Schultz **Talent Acquisition Advisor**: Leslie Nelson **Job Code Level**: AVP4 Refer Your Friends! YOUR IMPACT Join our dynamic CEO Program Management Office as aProgram Manager, where you'll spearhead transformative, company-wide initiatives championed by our senior and executive leaders. In this pivotal role, you'll lead the...