Office Assistant/receptionist

**Join Our Team**

Since 1989 Berwick Retirement Communities has been offering quality retirement living in seven residences across BC: Victoria (2), Nanaimo, Comox, Kamloops, Campbell River, and Qualicum Beach. We are proud to be Island Owned & Managed.

**Berwick on the Lake, **retirement residence is looking for a Administrative Assistant / Receptionist who is dependable, reliable, patient, and honest. You must be able to work in a team environment, be self-motivated, and have an ability to work well with seniors.

Berwick Retirement Communities promotes an environment which integrates hospitality with superior customer service and care. As a member of the Berwick team you will uphold a philosophy that respects choice, independence and autonomy for our residents.

**Schedule**:
Casual - As needed for Vacation/Sick coverage.

**Position Summary**:
Under the direction of the Office Manager, provides reception, switchboard and general office duties and maintains efficient operations of the front office. Responds to inquiries from residents, staff and the public in a polite and courteous manner. Provides administrative support to the General Manager and various department managers.

Maintains resident files, processes resident move in/out documentation and maintains the resident billing system. Maintains BRIT transactions and petty cash fund. Manages all resident and company information in a confidential manner and in accordance with the freedom of information and protection of privacy act.

**Qualifications Required**:

- High School completion and minimum 2 year’s experience in a related office and administrative field
- A high level of proficiency in MS Office programs (Word, Excel & Outlook) and well versed in the operation of standard office machines and equipment
- Proficient data entry and basic reconciliation skills
- Strong multi-tasking and communication skills with the ability to read, write, and speak English proficiently with good understanding of verbal and written instruction
- Patient, reliable and service oriented
- Self-motivated team player with excellent judgment and interpersonal skills with co-workers, seniors, and the general public
- Good interpersonal skills and ability to effectively interact with various individuals involved in providing holistic care in a flexible resident focused environment
- Emergency Level I First Aid & CPR required
- Emergency Response Training an asset
- WHMIS certification

**Pay**:
Starting wage is $19.90 per hour, _**plus** _temporary Covid-19 Provincial wage subsidy top-up of $3.50 per hour.

Note: A criminal record check is required pursuant to the Criminal Records Review Act for working with vulnerable adults. Current TB test also required, as well as proof of Covid-19 vaccination(s).

**What Our Staff Are Saying About Working With Berwick Retirement Communities **_I love working at Berwick. Each day presents different opportunities to challenge ourselves. I get to work closely with staff and residents to ensure that the programs we offer are the highest quality and most up to date. We have such a great team that supports each one other and inspires me to do my best_.
- Jacqueline, Active Living Manager Berwick on the Park since 2017_
- One of the things I enjoy about working with Marquise at Berwick is the people I am surrounded with. My team is upbeat and focused on teamwork and high quality food. The company also has room for growth which is what we all want from an employer._
- _James, Executive Chef, Marquise Food Services at Berwick on the Lake since 2004
- It has been my pleasure to work at Berwick these past 10 years as a Resident Care Aide. I have enjoyed sharing many touching moments with residents and staff; they are all like family to me._
- Heather, Enhanced Living Services, Berwick House since 2008.
- Although I have only been here a short time, I feel right at home with Berwick. Everyone has been so warm, welcoming, supportive and responsive. This type of work place culture is truly hard to find and Berwick has mastered it It is no wonder Berwick has such a wonderful reputation in the community at large_
- Tara, Recruitment and Retention Coordinator Berwick Head office since 2020_

**Job Type**: Casual

**Salary**: From $23.40 per hour

Schedule:

- On call
- Weekend availability

Application question(s):

- Do you have both Covid-19 Vaccinations

**Experience**:

- Administrative: 1 year (preferred)