Current jobs related to Guest Service Agent - Thunder Bay - Ramada Airlane Hotel

  • Guest Services Agent

    1 week ago

    Thunder Bay, Ontario, Canada Travelodge by Wyndham Full time $43,200 - $72,000 per year

    Job Title: Guest Services AgentReports To: Guest Services SupervisorHotel: Travelodge by Wyndham, Thunder BayPosition: Full-Time Availability (No Rescrticted Days)Please read before applying:This full-time position requires open availability across weekdays, overnights, weekends, mornings, evenings, and holidays.If you are currently working another job,...

  • Guest Services Representative

    1 week ago

    Thunder Bay, Canada Best Western Plus Nor'Wester Hotel & Conference Centre Full time

    We are currently looking for (1) one Part Time & (1) one Full Time Front Desk Clerk or Guest Services Agent/Night Auditor to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Guest Services Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates...

  • Guest Service Agent Days Inn

    1 week ago

    Thunder Bay, Canada Silver Hotel Group Full time

    **Guest Services Agent** We are currently looking for a **Guest Services Agent**! The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service. **What We Offer** - Work with like-minded team members who are passionate about their work and...

  • Guest Service Agent Days Inn North Thunder Bay

    5 days ago

    Thunder Bay, Canada Silver Hotel Group Full time

    **Guest Services Agent** We are currently looking for a **Guest Services Agent**! The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service. **What We Offer** - Work with like-minded team members who are passionate about their work and...

  • Guest Service Agent

    3 days ago

    Nanoose Bay, Canada Pacific Shores Resort & Spa Full time

    The primary responsibility of a guest service agent is to provide professional services in a courteous manner. He/she is responsible for efficient handling of the guests and to make sure that they check in and check out as per the rules and regulations. He/she makes sure that the visitors remain satisfied and content with the services that are being offered,...

  • Guest Service Agent

    2 weeks ago

    Thunder Bay, Canada Silver Hotel Group Full time

    **Guest Services Agent** We are currently looking for a **Guest Services Agent**! The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service. **What We Offer** - Work with like-minded team members who are passionate about their work and...

  • Guest Service Agent

    2 weeks ago

    Thunder Bay, Canada Silver Hotel Group Full time

    **Guest Services Agent** We are currently looking for a **Guest Services Agent**! The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service. **What We Offer** - Work with like-minded team members who are passionate about their work and...

  • Guest Service Agent/Night Auditor

    3 days ago

    Thunder Bay, Ontario, Canada Best Western North Bay Full time US$36,000 - US$72,000 per year

    To assist guests efficiently, courteously and professionally in all Front Desk related functions, and to maintain high standards of service and hospitality.Duties & Responsibilities:· Provide the highest quality of service to the guest at all times.· Promptly and effectively address effectively guest requests and complaints.· Check guests in and out...

  • Front Desk Agent

    2 weeks ago

    Thunder Bay, Canada Victoria Inn Hotel & Convention Centre Full time

    The Victoria inn is looking to hire as part of our Front Desk Team in the position of Guest Service Agent. **Job Requirements** - Demonstrated experience working as a Hotel Guest Service Agent r is a definite asset. - Demonstrated exceptional guest/customer service skills with a passion for anticipating and exceeding guest expectations; - Friendly and...

  • Customer / Guest Service Agent

    1 week ago

    Thunder Bay, Canada Maintair Aviation Full time

    **_ Our Thunder Bay location is approved under the Rural and Northern Immigration Pilot (RNIP) for International Workers._** **JOB SUMMARY**: Customer Service Representatives (CSR’s) work under the direction of the Manager (ATW) and/or Supervisors and ensure passengers & customers are handled according to specific company policies & procedures. They are a...

Guest Service Agent

2 weeks ago

Thunder Bay, Canada Ramada Airlane Hotel Full time

**JOB REQUIREMENTS**:

- High School Diploma, G.E.D. or equivalent
- Opera PMS preferred
- Front desk operations or hotel management preferred
- Experience in all aspects of customer service and people management
- Strong working knowledge of hospitality industry principles, methods, practices, and techniques
- Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
- Exceptional conflict resolution, negotiation, and objection handling skills
- Able to respond quickly in a dynamic and changing environment
- Able to build and maintain lasting relationships with corporate departments, key business partners, and customers
- Knowledge of cost analysis, fiscal management, and budgeting techniques
- Able to effectively communicate both verbally and in writing

**DUTIES**:

- Maintain an inventory of vacancies, reservations and room assignments
- Register arriving guests and assign rooms
- Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
- Present statements of charges to departing guests and receive payment.
- Hotel security
- Post all daily room and outstanding charges.
- Accept revenue and floats from restaurant cashiers, ensuring that these are securely locked away.
- Accept and lock away keys from various departments.
- Prepare Credit Card/Charge Card summaries and post to DAB's account.
- Maintain a high standard of personal hygiene and appearance.

**Salary**: From $16.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Thunder Bay, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Hotel Front Desk: 1 year (preferred)

Work Location: One location