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Customs Import Analyst
2 weeks ago
Farrow, a wholly owned subsidiary of Kuehne+Nagel Group, is headquartered in Windsor, Canada. Farrow brings to the global trade industry over 110 years of expertise in cross-border customs brokerage, import/export trade compliance consulting, and integrated logistics services (international freight forwarding/global supply chain management, warehousing/distribution, and ground transportation). With operating locations across Canada and the United States, Farrow manages over 800 employees with 28 offices and warehouses, including those of acquired company Link+ Corporation.
This entry level position is primarily responsible for receiving, reviewing and entering customs documents. The incumbent processes shipments using standard operating procedures. May obtain additional information or seek guidance from more senior team members based on instructions and standard operating procedures
KEY RESPONSIBILITIES
- Contact clients, branches or other brokers of additional documents or information is required
- Respond to calls and questions from internal and external sources. Trace shipments and set up pre-arrivals at Customs
- Perform other duties such as sorting, matching and stapling documents, printing, faxing, scanning and other functions as assigned
EDUCATION AND EXPERIENCE
- High School Diploma or equivalent experience
- Office experiences an asset, but not required
COMPETENCIES, WORKING SKILLS & ATTRIBUTES
- Demonstrated ability to consistently release complex entries and solve problems with mínimal assistance
- Demonstrated ability in completing a variety of entry types and processes
- Excellent attention to detail
- Tactful and dependable
- Strong communication skills; must be able to read, write and speak English fluently
- Proficiency in reading, writing, and speaking French is considered an asset
- Strong interpersonal skills; able to work independently as well as part of a team
- Fast and accurate keyboard skills (minimum 8000 strokes an hour with 97% accuracy)
- Able to multi task and keep track of priorities and ETA’s
- Able to perform basic mathematical calculations
WORKING CONDITIONS, MENTAL EFFORT & PHYSICAL REQUIREMENTS
- Accuracy is required when entering appropriate data, adding figures and reconciling documents
- Concentration is required in balancing several tasks at one time
- Repetitive keyboarding / mousing; generally, more than 6 hours per day
- Able to prioritize tasks in a fast-paced, multitasking environment
- Sitting at a desk for prolonged periods of time (up to ½ hour - 1 hour at a time) for more than 6 hours per day
- Lifting batches of entries and mail (generally less than 10 lbs.)
- Clean, non-hazardous office environment
Farrow is an equal opportunity employer, committed to diversity and inclusion. Accommodations for job applicants with disabilities are available on request.
