Logistics Dispatcher

3 days ago

Burlington, Canada EarthFresh Full time

**OBJECTIVE**:
Reporting to the Senior Logistics Manager, the Dispatcher will support all aspects of transportation of inbound and outbound orders / loads. This person will work closely and communicate with the logistics, sales, inside sales, shipping/receiving, QC departments and outside carriers.

**QUALIFICATIONS**:
**Education**:

- High School diploma
- Post-secondary education in a related field is a strong asset

Experience & Skills:

- Minimum 3-5 years prior experience in a dispatch role
- Proficient in MS Office / ability to learn in-house programs
- Strong communication and interpersonal skills (verbal and written)
- Detail oriented and ability to multi-task in a fast-paced work environment
- Excellent organizational, time management and prioritization skills with an ability to respond to urgent matters quickly and work independently
- Good judgement skills
- Flexibility and willingness to work outside of regular working hours
- Prior experience with the following is considered an asset: freight broker / 3PL / reefer, export customs documentation / working with customs brokers, understanding of purchasing and receiving processes, familiar with CHEP program

**PRINCIPAL RESPONSIBILITIES**:

- Work closely with logistics team, production, and warehouse to arrange inbound and outbound shipments.
- Tracking and tracing of trucks / report truck delays and/or customs issues to appropriate departments.
- Ensure delivery appointments are booked per customers’ requirements/paperwork is accurate.
- Proof of Delivery management and collection.
- Ensure all necessary documentation is always provided to carriers for compliance with CFIA / USDA / FDA import requirements.
- Maintain and/or update costs in ERP (Famous) system.
- Maintain logistics department spreadsheets and report to appropriate departments as required.
- Prepare and forward bills of lading to carriers as required.
- Data entry of CHEP pallets and record keeping of movement of CHEP pallets.
- Assist with sourcing new carriers as required.
- Perform other duties as required by Senior Logistics Manager.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

**Experience**:

- dispatching: 3 years (required)

Work Location: Hybrid remote in Burlington, ON

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