Chief Functional Analyst

1 week ago


Montréal, Canada National Bank of Canada Full time

Attendance: Hybrid

Employment Category: Senior Professional

Type of Contract: Permanent

A career as a Chief Functional Analyst in the MCP - Master Client Profile team is to play a strategic role in customer data management. It means being part of a team at the heart of the Bank’s data ecosystem, where every decision contributes to offering an exceptional experience to our clients.

You are part of a squad dedicated to the implementation and integration of new business capabilities from the client domain into our assets.

We are accelerating our cloud transformation, and to achieve it, we need your expertise, your curiosity, and your collaborative spirit.

You are part of a passionate, committed and rigorous team. You will have the opportunity to contribute to large-scale projects, develop your skills and have a real impact on data quality and the Bank’s strategic decisions.

**Your job**

Your role is a hybrid of Business Analyst/Functional Analyst.
- Analyze business issues, map processes and identify data needs
- Collaborate with IT, architects and developers to ensure a coherent vision, lead workshops
- Implement the governance of the master data (MDM) of the Bank
- Support POs (Product Owners) and stakeholders in prioritizing value-added deliverables
- Diagnose data-related issues and propose continuous improvements
- Convert business needs into functional requirements, write use cases and business rules
- Participate in the testing strategy, validate scenarios and support backlog management.

**Your team**

IT and Operations, that’s more than 5,500 specialists who work in an agile, proactive and collaborative way to seize opportunities, stay at the cutting edge of technologies and continuously improve processes.

You are part of the MCP - Master Client Profile team with 70 colleagues and you report to the Senior Manager. Our team stands out for its level of maturity, experience and knowledge of the business sector.

We aim to offer you maximum flexibility to promote your quality of life. This is shown by a hybrid work setup and a flexible schedule.

The Bank values continuous development and internal mobility. Our personalized training programs, based on learning in action, allow you to master your profession and develop new fields of expertise. Tools such as the Data Academy, language training and coaching and mentoring support are always available to you.

**Prerequisites**
- Bachelor’s degree or other diploma in computer science, or related, and several years of experience in IT as a business analyst and/or functional, ideally in a banking environment
- Experience in workshop facilitation and stakeholder management
- Mastery of modeling tools (UML, BPMN, Collibra) and Agile methodology (Scrum, Kanban, SAFe)
- Knowledge of Atlassian tools (JIRA, Confluence)
- Excellent autonomy, sense of organization and ability to manage multiple priorities
- Team spirit, curiosity, flexibility and open-mindedness.

**Your benefits**

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
- Health and wellness program, including many options
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and Family Assistance Program
- Preferential banking services
- Opportunities to get involved in community initiatives
- Telemedicine service
- Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

**We're putting people first**

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

Come live your ambitions with us

Additional required languages: English, French

Skills: Artificial Intelligence, Business Impact Analysis, Data Analysis, Functional Analysis, Atlassian Jira, Kanban, Scrum, Teamwork, Unified Modeling Language, Cybersecurity, Initiative, Learning Agility, Resiliency, Atlassian Confluence, Collibra



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