Strategic Manager Aftermarket Business Unit

**Who is KSB?**

KSB Pumps Canada is expanding the team **If you are a technical and collaborative professional searching for the opportunity to build a solid foundation for your career, this position is for you**
- The KSB Group is one of the leading producers of pumps, valves and related service offerings. Annual sales revenue is over 2200 million euro._

**The Purpose of your role**:
To lead and drive the development of Spare Parts and Service activities for KSB throughout Canada.

Covers the overall SupremeServ business cycle from business development, customer set up, quotations, order processing and provision of services, sales revenue, resource management and profit.

**Your Key Responsibilities**:

- Overall responsibility to understand and implement the SupremeServ 2030+ for KSB Canada as determined by the Managing Director and Regional SupremeServ VP and drive towards success
- Engaged, active and visible leadership for all SupremeServ activities
- Actively collaborate with new pumps sales teams to ensure overall success of growth of KSB in Canada
- Ensure the right people are in the right positions with proper development programs and paths
- Coordinate development of sales programs, policies and objectives in conjunction with overall KSB Canada operations to ensure alignment for the overall success of the Company
- Manage investments within the Service Shops
- Manage the inventory for spare parts stock and service activities; supporting KAM and customer expectations for delivery
- Monitor and adjust spare parts pricing for the Canadian market
- Drive the implementation of “Supreme” innovative offerings: SES, Reverse Engineering, E2E business, KSB Guard
- Work with Marketing department to deliver SupremeServ focused campaigns to drive business growth and implement customer feedback platforms
- Support development of SupremeServ marketing materials

**Competencies and Qualifications**:

- Effective communication Skills
- Time Management and Organizational Skills
- Strategic thinking
- Experienced people manager
- Customer Focused
- Problem-solving
- Adaptability, flexibility
- Bachelor’s degree in a technical field is preferred; or equivalent experience

**Cultural Fit**
- **Drive **- show resourcefulness with a desire to exceed expectations
- **Integrity** - do what is right for the long term interest of the Company
- **Respect** - be part of a cohesive team each with a diverse skill set
- **Accountability** - have a willingness to take responsibility and account for your actions
- **Empathy** - have the ability to understand the perspective of others

**Why KSB?**
- KSB is a signatory to the United Nations Global Compact which aims at promoting sustainability and fairness in the business, environment and society. Our work processes and working environment are designed to require as little energy and as few raw materials as possible._
- KSB aims to help resolve social problems for the common good. Education for young people is a key theme of the company’s social commitment and is also part of its corporate social responsibility. KSB is therefore helping to pave the way for young people to develop their skills early enough so that they can later pursue a career that’s the right fit for their talents and options._

**What is the office culture like at KSB Canada?**
- You will find a driven and efficient team of experts at all of our Canada locations. Our team is passionate about growth, innovation and collaboration. We are constantly striving to improve and better our processes to better support our customers and better work as a team. _**We welcome a growth mindset, new ideas and a desire to impact the processes of the team to increase efficiency internally and externally.**

**Job Types**: Full-time, Permanent

Pay: $49,309.92-$108,860.99 per year

**Benefits**:

- Automobile allowance
- Company events
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- RRSP match
- Vision care

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Mississauga, ON L4W 3N8: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

Work Location: In person