Business Operations Specialist

Sinai Health is a leading academic health science centre with a provincial, national and international reputation for discovering and delivering life-changing care. Since 2015, we have provided excellent and compassionate care in hospital, community and home. Comprised of Mount Sinai Hospital, Hennick Bridgepoint Hospital, the Lunenfeld Tanenbaum Research Institute and our system partner Circle of Care, we translate scientific breakthroughs, push boundaries for health solutions, and educates future clinical and scientific leaders.

At Sinai Health, we care, create possibilities and offer hope. Sinai Health is looking for an experienced Business Operations Specialist. The Business Operations Specialist is responsible for providing advanced operational and administrative support to the department and Senior Manager. The incumbent is the first point of contact for a busy, high profile office where customer service and professionalism are of prime importance. Working closely with senior staff in the department, the Business Operations Specialist is responsible for skillfully coordinating all administrative aspects related to the delivery of the portfolio’s core programs and services as well as managing the day-to-day operations of the office with confidence and efficiency.

RESPONSIBILITIES:
**Finance**
- Attentively manages and maintains confidential operational readiness financial, planning, and departmental information and requests
- Assists in managing financial accounts and cost centers for the department including overseeing expense reporting and reconciliation
- Supports the development and maintenance of metrics reports and dashboards in collaboration with financial analyst

**Procurement and legal**
- Liaise with hospital procurement department to ensure compliance with policies
- Negotiate and support the development of contracts with vendors as per department needs
- Liaise with hospital legal department to ensure service contracts are reviewed and approved

**Support for the Senior Director and Senior Manager**
- Manages projects tasks for the Senior Director and Senior Manager and supports project management for the interdisciplinary team by assisting in the production of project related documents
- Assembles information and creates draft presentations and speaking materials and independently manages routine correspondence
- Maintains complex schedules ensuring conflicts are identified and managed demonstrating sound judgment and knowledge of portfolio issues and priorities

**Office Administration**
- Understands and anticipates portfolio priorities and needs to provide advanced and highly skilled administrative coordination
- Efficiently schedules meetings, books space, tracks items for agendas, prepares agendas, and co-ordinates material for distribution and records minutes for meetings
- Serves as a primary liaison with internal team as well as with external stakeholders and vendors
- Keeps abreast of and deploys appropriate and up-to-date technological office support systems to ensure the most effective and efficient operation of the virtual and physical office environments
- Promotes a collaborative work environment and supports colleagues as needed
- Performs other position related duties as required
- Job Requirements- Successful completion of an undergraduate degree or diploma in a related field (e.g. Business Administration) from an accredited educational institution
- A minimum of 3 years’ previous experience in an administrative role, preferably in a healthcare setting
- Applicants with proven equivalent recent and related training and experience may be considered
- Advanced technical skills including Microsoft Outlook, Word, Excel, PowerPoint, Zoom, Google Drive, and Slack
- Self-starter who sets priorities and drives deliverables to execution with mínimal supervision
- Flexible with the ability to work efficiently in a fast-paced, multitasking and dynamic environment
- Excellent interpersonal and communication skills; professional, diplomatic and confident with a proven ability to work with individuals across all levels of the organization and external stakeholders
- Proven capability to work with highly sensitive and confidential information
- Excellent organizational and time management skills with the proven ability to manage competing demands
- Experience with working with financial data as well as budget and invoice management
- Experience working in a fast-paced, complex project environment
- Demonstrated satisfactory work performance and attendance history