Manager, Stakeholder Relations

Job #:
**7304**
- Division:
**Strat Planning & Stakeholder Relations**
- Vacancy Type:
**Full-time Temporary**
- Affiliation:
**Non-Union: Management & Exempt**
- Contract Length:
**Approximately 6 months**
- Grade:
**08**
- # of Vacancies:
**1**
- Salary/Hourly:
**91,126.85 - 136,690.27**
- Work Details (Days/hours):
**36.25 hours per week, Monday to Friday**
- Posted Date:
**12/1/22**
- Existing or New:
**Existing**
- Deadline to Apply:
**12/15/22**

**Make a difference**

Are you looking for an opportunity to make a real difference in your community? We have an exciting opportunity to join our Strategic Planning and Stakeholder Relations team at Toronto Community Housing where you can help make positive change for the 110,000 people who live in our communities.

As the Manager, Stakeholder Relations reporting to the Director, Strategic Planning & Stakeholder Relations, your focus is to develop and manage relationships with our major stakeholders including governments, private and public sector partners and funders. You will lead the development of the collaboration framework together with staff from our Resident and Community Services division. You and your staff act as a liaison between TCHC and the shareholder/service manager at the City of Toronto, and other elected and government officials. You provide advice on government and policy issues and you lead the fund raising program.

**What you’ll do**
- Lead Toronto Community Housing’s stakeholder relations function
- Serve as a key point of contact for the shareholder and in particular the City Manager’s office, Shelter, Support and Housing Administration and Social Development, Finance and Administration
- Manage Shareholder requirements
- Oversee customer service to City Councillors and the Mayor through the Council Liaison function
- Develop and maintain strong positive relationships with elected officials and their staff on the provincial and federal levels
- Identify opportunities for working with elected officials to support our strategic goals
- Update and implement the collaboration framework
- Work with key stakeholders and partners to support the goals of Toronto Community Housing
- Establish a system for anticipating and managing government issues
- Supervise stakeholder relations staff
- Collaborate with staff to identify their stakeholder relations priorities and needs
- Oversee the sponsorship/fund raising function within the team
- Coordinate the organization of meetings for the Executive Leadership Team with government officials; prepare related briefing materials as needed
- Develop reports for the Executive Leadership Team and Board on stakeholder relations
- Develop measurement tools to assess effectiveness of the partnership strategy
- Represent TCHC on internal and external committees and work groups as required

**What you’ll need**
- Master’s Degree in Public Administration or a post graduate degree in the field of public affairs; 7-10 years’ experience in municipal service or in managing relations with municipalities, public relations or related fields; or an equivalent combination of both
- Strong issues management and stakeholder relations experience in a complex environment
- Experience identifying and analyzing emerging issues and developing strategic responses in tight timeframes
- Exceptionally high degree of judgment and discretion; ability to problem solve and mediate complex situations with multiple stakeholders
- Demonstrated ability to network and build effective working relationships with senior management, government officials, politicians and peers
- Experience working in or with the public sector
- Excellent interpersonal, project management and presentation skills
- Demonstrated ability to deliver expected outcomes
- Ability and sensitivity to provide respectful service to diverse populations
- Experience with social housing and urban issues an asset
- Understanding of the legislation related to social housing (HSA, RTA, MFIPPA, COTA, AODA, Planning Act, etc.) an asset

**What’s next**

**What we offer**

In addition to a competitive salary and a rewarding career where you can truly make a difference, we offer a comprehensive benefits package that meets the various needs of our diverse employees, including:

- Minimum three (3) weeks of paid annual vacation days, increasing with years of service;
- Four (4) paid personal days;
- Defined benefit pension plan with OMERS, includes 100-per-cent employer matching;
- Health and dental benefits, including a health spending account available upon your start date;
- Employee and family assistance program;
- Maternity and parental leave top up (93% of base salary);
- Training and development programs including tuition reimbursement of $1500 per calendar year.
- Fitness membership discount;
**Please note**: Temporary positions may be extended or become permanent in order to meet business needs. If this occurs, the position may not be reposted.