Client Scheduling Coordinator

7 days ago

Markham, Canada Bayshore HealthCare Full time

The Client Service Coordinator, under the direction of the immediate Supervisor, handles client care and service inquiries, arranges client care and service, schedules Field employees and maintains scheduling information and data as required.
- DUTIES AND RESPONSIBILITIES- Handle and document prospective client inquiries regarding requests for care and service
- Assess client service needs in consultation with the Supervisors; schedule licensed and unlicensed employees for care and service assignments such that there is an appropriate match between the client’s needs and the qualifications, skills and abilities of Field employees; promote consistency of caregiver assignments and coordination of services.
- Reports and Collaborates with other Care Managers, funder or government program as required.- Notify clients and Field employees regarding initial and ongoing schedules.
- Complete data entry and maintain accurate current scheduling documentation.
- Assist with training and mentoring of new staff.
- Assist with the supervision, recruitment and orientation of Field employees as requested.
- Participate in client satisfaction initiatives.
- Handle and document client concerns and complaints in a timely manner and as appropriate, notify the Supervisors; maintain appropriate documentation.
- Market and promote Bayshore Home Health in keeping with the individual Office Sales and Marketing Plan.
- Participate in ongoing internal and/or external continuing education activities.
- Adhere to Bayshore and Integrated Care Solutions Policies and Procedures.
- Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System.
- Participates in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns.
- Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore and Integrated Care Solutions personnel.
- Complete other tasks as requested.

**This position is in office not remote**

Job Qualification

Education
Minimum - Secondary School Diploma. Completion of a recognized Program, such as the Licensed/Registered Practical Nurse Program and/or a Medical Terminology course is preferred.

Experience
A minimum of ten years related customer service experience, preferably in healthcare. Or a minimum of 2 years as an experienced Client Service Coordinator in healthcare.

Other Skills and Abilities
Exceptional organizational and interpersonal skills; proven ability to work both independently and as part of a team; ability to meet deadlines and strong commitment to continual learning; demonstrated competency in keyboarding and Windows scheduling software; ability to operate all standard office equipment; must have Procura experience, proficiency in written and spoken English as well as French in Offices that provide service to French speaking clients. Must be willing to work days, evenings and weekends if needed

  • Scheduling Coordinator

    3 days ago

    Markham, Canada Direct IME Full time

    Overview: **Direct IME** is seeking a **Scheduling Coordinator** (internally known as an **Intake Coordinator**). This position is a standard **Monday to Friday schedule**. The Intake Coordinator handles all aspects of a referral from receipt of referral through scheduling, to on to confirming attendance. Duties include, but not limited to, intake,...

  • Scheduling Coordinator

    3 days ago

    Markham, Ontario, Canada Humber Meadows LTC - Toronto, ON Full time $50,000 - $60,000 per year

    This 6-month, Temporary, Full-time position reports to the Director of Care and ensures staffing levels and master schedules are organized and accurate at all times. The Scheduling Coordinator ensures team member schedules are completed and adjusts for time off and sick calls. The Scheduling Coordinator collaborates with Resident Home Area Managers to ensure...

  • Remote Scheduler: Coordinate Client

    3 weeks ago

    Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Monarch House Full time

    A leading treatment center is seeking a Scheduler to ensure positive first impressions for internal and external stakeholders. This remote role requires excellent communication, coordination of client schedules, and maintaining efficient communication between families and clinicians. Candidates should have experience in Customer Service and possess strong...

  • Service & Scheduling Coordinator

    2 weeks ago

    Markham, Canada Lifemark Health Group Full time

    **Service & Scheduling Coordinator, Workplace Health & Wellness** **Status**:Permanent full time **Location**:North York, ON. This is a hybrid role with 2-3 days/week on-site at the Lifemark corporate office. The **Service & Scheduling Coordinator** will work closely with the Health & Wellness team in servicing the needs of our current customers, managing...

  • Client Care Coordinator

    1 week ago

    Markham, Canada Spectrum Health Care Full time

    Company Description We are hiring full time **Client Care Coordinators** to work at our **Markham **office. As a** Client Care Coordinator **you will provide exemplary client service and support and act as a liaison between patients, clients and clinical staff. Our people are the cornerstone of our business. By joining Spectrum Health Care you will be part...

  • Client Care Coordinator

    5 days ago

    Markham, Canada Spectrum Health Care Full time

    Company Description We are hiring full time **Client Care Coordinators** to work at our **Markham **office. As a** Client Care Coordinator **you will provide exemplary client service and support and act as a liaison between patients, clients and clinical staff. Our people are the cornerstone of our business. By joining Spectrum Health Care you will be part...

  • Client Services Coordinator

    4 weeks ago

    Markham, Canada Spectrum Health Care (SHC) Full time

    We are hiring a full‑time contract Client Services Coordinator to work at our Markham office. Full time day shifts (M‑F 9:00 am ‑ 5:00 pm) are available. By joining Spectrum Health Care you will be part of one of Canada’s best‑managed companies and a committed member of a team of highly skilled healthcare professionals. Job Description Works...

  • Client Service Coordinator

    2 weeks ago

    Markham, Canada Bayshore HealthCare Full time

    **Client Service Coordinator**(**Job Number**:25006683**)** **Primary Location**:ON-Markham - Administration - **Employee Type**:Part-Time**Description**: - Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a...

  • Client Service Coordinator

    2 weeks ago

    Markham, Canada Bayshore HealthCare Full time

    **Client Service Coordinator**(**Job Number**:25006682**)** **Primary Location**:ON-Markham - Administration - **Employee Type**:Full-Time**Description**: - Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a...

  • Client Service Coordinator

    1 week ago

    Markham, Canada Bayshore HealthCare Full time

    **Client Service Coordinator**(**Job Number**:25006242**)** **Primary Location**:ON-Markham - Administration - **Employee Type**:Full-Time**Description**: - Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a...