Appointment Coordinator

7 days ago

Etobicoke, Canada Panes Window Manufacturing Full time

Panes Window Manufacturing Inc. is a leading company in the window manufacturing industry. We are currently seeking a talented and experienced appointment coordinator to join our team.

About Us: Panes Window Manufacturing Inc. is a trusted name in the window manufacturing industry. We pride ourselves on delivering high-quality products and exceptional customer service. As we continue to grow, we are looking for a skilled professional to help us expand our online presence and effectively communicate our brand message.

**Job Summary**
As an Appointments Coordinator / Call Centre Agent, you will be the first point of contact for potential and existing customers. Your primary role will be to schedule and manage appointments for consultations, handle customer inquiries, and provide excellent service over the phone. You will work closely with our sales and operations teams to ensure a seamless customer experience.

Key Responsibilities:

- Schedule appointments for in-home consultations, measurements, and installations based on availability and customer preferences.
- Follow up on leads from marketing campaigns and online inquiries to schedule appointments.
- Provide information on products, pricing, and promotions, addressing customer questions professionally and knowledgeably.
- Maintain accurate records of customer interactions, appointment schedules, and follow-up actions in the company CRM system.
- Coordinate with the sales team to ensure appointment details are communicated and confirmed.
- Reschedule appointments as necessary, ensuring customers are informed of any changes in a timely manner.
- Handle complaints, process returns, and escalate customer concerns to the appropriate department when needed.
- Meet or exceed daily/weekly/monthly targets for appointment scheduling and customer satisfaction.

**Requirements**:

- Proven experience as a call centre agent, customer service representative, or similar role.
- Quick, energetic and strong communicator.
- Strong communication and interpersonal skills, with a friendly and professional phone manner.
- Excellent organizational skills and attention to detail.
- Ability to manage time efficiently and multitask in a fast-paced environment.
- Proficiency in CRM systems and Microsoft Office (Word, Excel, Outlook).
- Ability to work collaboratively in a team environment while also taking initiative.
- Prior experience in the window and door industry is a plus but not required.

**Benefits**:

- Competitive salary and **performance-based bonuses**.
- Opportunities for professional growth and development.

Pay: $20.00-$25.00 per hour

Additional pay:

- Bonus pay

Work Location: In person

  • Appointment Coordinator

    4 days ago

    Etobicoke, Canada Sign N Drive Auto Group Full time

    Sign N Drive Auto Group is hiring individuals for our Appointment team. Location is in Etobicoke Leads will be provided everyday! Crm Software to track them Leads expect a call from us, not cold leads! Script will be provided! Friendly and Bubbly personality! Call center experience is a plus! Must be: Punctual Professional Patient Fluent...

  • Appointment Coordinator

    2 weeks ago

    Etobicoke, Canada Sign N Drive Auto Group Full time

    Sign N Drive Auto Group is hiring individuals for our Appointment team. Location is in Etobicoke Leads will be provided everyday! Crm Software to track them Leads expect a call from us, not cold leads! Script will be provided! Friendly and Bubbly personality! Call center experience is a plus! Must be: Punctual Professional Patient Fluent...

  • Appointment Coordinator

    2 weeks ago

    Etobicoke, Canada Sign N Drive Auto Group Full time

    Sign N Drive Auto Group is hiring individuals for our Appointment team. Location is in Etobicoke Leads will be provided everyday! Crm Software to track them Leads expect a call from us, not cold leads! Script will be provided! Friendly and Bubbly personality! Call center experience is a plus! Must be: Punctual Professional Patient Fluent...

  • Dental Hygiene Coordinator

    2 weeks ago

    Etobicoke, Canada Woodbine Family Dental Full time

    **Overview** A Hygiene Recall Coordinator is responsible for ensuring patients return for regular dental appointments to maintain optimal oral health. This involves contacting patients, scheduling appointments, and managing the recall system to maintain a full and productive hygiene schedule. Key responsibilities include scheduling, confirming appointments,...

  • Salon Coordinator

    7 days ago

    Etobicoke, Canada Curio Hair + Body Sherway Gardens Full time

    We are currently looking for enthusiastic, energetic, and organized coordinators, who love to create an excellent customer experience for our clients. The Salon Receptionist will have a variety of front desk responsibilities including answering inquiries, setting appointments, etc. **RESPONSIBILITIES**: - Greet and welcome clients as they arrive at the...

  • Salon Coordinator/receptionist

    7 days ago

    Etobicoke, Canada Curio Hair + Body Sherway Gardens Full time

    We are currently looking for enthusiastic, energetic, and organized coordinators, who love to create an excellent customer experience for our clients. The Salon Receptionist will have a variety of front desk responsibilities including answering inquiries, setting appointments, etc. **RESPONSIBILITIES**: - Greet and welcome clients as they arrive at the...

  • Intake Coordinator

    2 weeks ago

    Etobicoke, Canada VPI Employment Services Full time

    VPI is a Service Provider for Employment Ontario, which is funded by the Ontario Government to support jobseekers and employers. VPI has been delivering employment programs for more than 30 years. We are based in Mississauga and have 17 branches across Southern Ontario. Our organizational values rest on 4-pillars which are Ethics, Passion, Innovation, and...

  • Intake Coordinator

    2 weeks ago

    Etobicoke, Canada VPI Employment Services Full time

    VPI is a Service Provider for Employment Ontario, which is funded by the Ontario Government to support jobseekers and employers. VPI has been delivering employment programs for more than 30 years. We are based in Mississauga and have 17 branches across Southern Ontario. Our organizational values rest on 4-pillars which are Ethics, Passion, Innovation, and...

  • Part Time SPA Coordinator

    2 weeks ago

    Etobicoke, Canada Laserlicious Full time

    At Laserlicious, we are a combined team of highly experienced and certified medical aestheticians who are motivated to bring the highest quality of service and results to all our clients, as well as a fantastic group of front desk coordinators. All employees are chosen for their professionalism, caring nature, and a genuine passion for their work. As a team,...

  • Part Time SPA Coordinator

    7 days ago

    Etobicoke, Canada Laserlicious Full time

    At Laserlicious, we are a combined team of highly experienced and certified medical aestheticians who are motivated to bring the highest quality of service and results to all our clients, as well as a fantastic group of front desk coordinators. All employees are chosen for their professionalism, caring nature, and a genuine passion for their work. As a team,...