Registration Program Coordinator
5 days ago
Want to be part of a team that makes a difference? Come be part of the change.
Since 1920, APEGA has been regulating the practices of engineering and geoscience to serve the public interest in Alberta. We are looking for energetic people who thrive in a dynamic, fast-paced, and challenging environment. You are committed to serving the community with integrity, accountability, and innovation, and capable of delivering exceptional service. If you reflect these values, have the knowledge, skills, and abilities to make a difference through your work, and are passionate about acting in the best interest of public safety - then come be a part of our diverse and inclusive team
Position Summary
**Responsibilities**:
- Using experience and critical thinking to determine the validity and applicability of documentation, records, and information submitted for licensure by:
- Understanding and utilization of the EGP and PGA
- Practicing sound judgement to protect and understand the integrity of both internal and external Registration processes
- Proactively diagnosing and guiding applicants, validators and references on areas of concern or deficiency, or items that need to be amended
- Explaining possible courses of action for applicants, based on personal credentials and experience
- Troubleshooting inter and intra departmental technical issues, and liaising with the IT Department to find solutions to technical issues
- Providing other coverage for the Registration Services team as required
- Contributing and implementing suggestions for process and departmental improvements
Competencies, Skills & Attributes
- Core competencies: exemplifying integrity, fostering communication, results orientation, service excellence, teamwork
- Functional competencies: adaptability, analytical thinking, attention to detail, initiative, problem solving
- Thorough knowledge of the Professional Governance Act, Engineering and Geoscience Professions Act and Regulations pertaining to Registration, as well as confidentiality protocols and privacy requirements
- Ability to understand and explain legislation as related to the registration process
- Ability to interpret, research, and analyze a wide variety of source information and develop recommendations for applicants and potential applicants based on individual circumstances
- Excellent organization, and the ability to balance multiple tasks simultaneously
- Providing strong communication, both written and verbal, to a diverse and varied applicant pool
- Ability to interact in a calm and service-oriented manner during stressful situations is required
- Ability to collaborate with a diverse group of people to build and maintain strong working relationships with a high degree of demonstrated professionalism
- Ability to work independently with a high volume of work and associated legislative deadlines
**Qualifications**:
- Post-secondary diploma or degree in a related field
- Exposure to environments that have legislative or regulatory authorities will be considered an asset
- 5+ years of administrative experience in a professional and office focused setting, providing sound rationale on processes or policies
- Experience working with Microsoft Office and/or various databases or systems is required
- Strong communication and language skills are required
Equivalencies may be considered
Please note, if you are submitting a resume for multiple positions please ensure you send a separate submission for each competition.
Thank you for your interest in APEGA.
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