Product Manager

**Company Description** A career that’s the whole package**

At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate, support for growth through individual and team development, and an environment where all voices can be heard.

**Conga** crushes complexity within an increasingly complex world. With our revenue lifecycle management solution, we transform your unique complexities for order configuration, execution, fulfillment, and contract renewal processes with a single critical insights data model that adapts to ever-changing business requirements and aligns the understanding and efforts of every team.

**Our mission**: Empower customers to deliver transformational revenue growth by aligning teams, processes, and technology to maximize customer lifetime value.

**Our approach** is grounded in the Conga Way, a framework for what we stand for and everything we do as an organization — from hiring to decision making and product development. Developed with direct input from our colleagues, the Conga Way is the foundation for our culture.
**Job Description** Job Title**:Product Manager

**Locations**:Waterloo

**Reports to**: Sr. Director of Product Management

**A quick snapshot**

The Product Manager at Conga is responsible for the product direction, planning, execution, and launch of product releases. Conga thrives in solving our customers’ business problems and creating raving fans in the process. Here you bridge the technical and business worlds as you design products that our customers and their customers love Join the team at Conga to help drive the next phase of growth.

**Why it’s a big deal**

The Product Manager is continuously adapting and is excited to work on Products, cross-functionally to guide products from conception to launch by connecting the technical and business worlds. You have a technical passion to break down complex problems into steps that drive the product development lifecycle including analyzing, positioning, packaging, promoting & tailoring our solutions to meet our customer needs.

**Are you the person we’re looking for?**

**Research and Creativity.** Own the research, action plans, adoption plans, and results for the products. Map business ideas and use cases into product requirements and roadmap, set goals, determine priorities, and track deliverables. You will create solutions to problems with our products while always focusing on the best user experience and balancing company goals, product cohesion, and ease of implementation, research, wireframing, and incorporating user feedback into the product.

**Leadership skills. **Work with product and engineering teams to deliver quality software at a consistent pace, which aligns to the product vision. Work closely with the development team to decompose high-level features into user stories, quickly provide just-in-time decisions to system-level questions, and defect triage. Communicate timeline alterations to leadership and stakeholders.

**Analyze and prioritize.** Schedule development work for releases. Work with product management and development teams to create and maintain product priorities, track schedules against delivery commitments, and escalate risks and issues. Work with and maintain communication with stakeholders. Analyze product metrics to understand product performance.

**Customer experience.** Aligning customer experience strategies with marketing initiatives and informing customers about new product features and functionalities. Analyzing customer feedback on product ranges and new releases and preparing reports accordingly. Documenting processes and logging technical issues, as well as customer compliments and complaints.

**Clear, deliberate, and collaborative communicator.** You don’t just engage in collaborative discussions, you initiate them regularly. You are clear and concise when you speak and write - and even creative in terms of ensuring your messages are received and understood. You leave no room for assumptions or misunderstanding. It’s what sets you apart from the rest.

**Education**:A bachelor’s degree or equivalent

**Here’s what will give you an edge**
**Champion the Customer**. You understand that customers are one of the business’s most important assets and you take that seriously. With more than 11,000 customers around the globe entrusting Conga with their business we make a commitment to their success and would love to hear how you will too

**Natural collaborator.** You work effectively with Product Manager, are proficient with Agile and a collaborative cross-functional approach to building awesome software. You are comfortable working with teams and collaborating on best practices across multiple Agile teams. You constantly seek opinions and solicit feedback to create the best work possible. You don’t know any other way. It’s a team effort and you completely appreciate that.

**Passion.** We know it when