Skate Staff

**Position type**: fixed-term contract

**Compensation**: $18/hour

**Start date**: December 19, 2024

**Deadline to apply**: November 19, 2024 at 4:59pm

**Description**

The Skate Staff will report to the Facilities Supervisor, and they will help maintain a safe and enjoyable ice-skating environment for all users.

**About**

Anchored under Toronto’s Gardiner Expressway and guiding its complex future, The Bentway is a growing public space, and much more. We are a new type of civic organization: a not-for-profit, powered by vital partnerships with the City of Toronto, residents, supporters, artists, city-builders, and dreamers. The Bentway is a creative catalyst rooted in experimentation, leading a creative movement to re-imagine the opportunities of urban spaces.

**Key responsibilities**
- Serve as a front-line customer service representative for visitors and other members of the public.
- Clear ice of skaters for ice resurfacing, in coordination with Supervisor/Operator
- Assist Operations staff in performing ice safety protocols, particularly during “floods”, including getting the public off the ice and ensuring the ice is clear for resurfacing.
- Maintain a safe and fun environment for all participants by educating and enforcing skating rules.
- Address and resolve complaints and on-ice issues, with support from the Supervisor.
- Report all concerns, accidents and incidents for follow up by senior staff.
- Assist with general site upkeep as required.
- Assist with first aid procedures as required.
- Help identify issues with ice conditions, if appropriate.
- Ensure the ice is safe at all times, working with Bentway Site Staff to do so.
- Attend meetings and training as required.
- Other duties as assigned.

**Qualifications**
- Must be at least 16 years old.
- Experienced and comfortable ice skater.
- Great customer service and communication skills, previous customer service experience ideal.
- Professional presentation, appearance and work ethic.
- Ability to work flexible hours, including evenings, and weekends
- Experience in a similar public space, recreation or parks environment is ideal.
- Ability to work in varying and extreme weather conditions
- Current standard level First Aid/CPR-C would be an asset.

**Applications**

The Bentway is committed to fostering a positive and supportive environment that promotes equity and diversity. Priority will be given to individuals from equity deserving groups, including Indigenous, Black and racialized applicants, persons with disabilities, newcomers to Canada (within the past 5 years), and people from 2SLGBTQ+ communities.

**To apply**

Deadline to Apply: November 19, 2024 at 4:59pm

Application Components:

- Resume (PDF format, no more than three pages)
- Cover Letter (optional)

We thank all applicants for their interest and will endeavour to contact all applicants, whether successful or not.

**Land acknowledgement**

As an organization dedicated to the creation of shared and inclusive public space, we acknowledge that our work takes place on the treaty lands of the Mississaugas of the Credit and the traditional territory of the Wendat, the Haudenosaunee, the Métis, and many other Indigenous nations.

Tkaronto, “the place in the water where the trees are standing”, is now home to many diverse Indigenous people. We recognize them as the past, present and future caretakers of this land. We would like to pay our respects to all who have gathered and will continue to gather in this place. We are grateful to have the opportunity to work together to care for The Bentway lands and act as stewards of the space.

**Job Type**: Contract

Pay: $18.00 per hour