Job Id #30209: Superintendent Horticulture

Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason
- **Job ID #30209: Superintendent Horticulture**:

- **Union**: Non-Union
- **Job Description ID #**:6619
- **Duration**:Permanent full-time

**SUMMARY OF DUTIES**

Reports to the Manager of Forestry and Horticulture. Provides strategic leadership to a multi-functional work group engaged in the delivery of operational and maintenance programs related to horticulture affecting the public interest, internal and external customers. Researches, develops and recommends related operations and maintenance strategies, policies/procedures and programs. Oversees the operation, maintenance and programming associated with the Gage Park Production Greenhouses and Tropical Greenhouse.

**GENERAL DUTIES**

Uses a best practices approach to strategically manage employees, service delivery and programs related to the delivery of horticulture related operations and maintenance programs by ensuring effective and efficient use of staff, financial, equipment and technological resources.

Ensures customer focused, high quality and timely delivery of services in compliance with Federal, Provincial and Municipal legislation and guidelines within approved budgets and in compliance with corporate policies.

Researches, develops and recommends horticulture operations and maintenance strategies, policies and programs. Designs implementation plans to introduce new/revised strategies, policies/procedures, etc. and monitors outcomes.

Assists the Manager in responding to various corporate, community or government proposals for service initiatives, changes or program enhancements. Develops and recommends the implementation of performance standards, training requirements, work procedures and advanced technical program standards.

Evaluates, prepares and reports on the Section’s financial, administrative and staff performance against internal and external benchmarks. Sets above average standards and leads by example.

Participates directly in the strategic planning and direction of the Horticulture Section of Public Works.

Plans and controls program delivery including procurement of materials, equipment and services required to support staffing and meet program delivery objectives. Oversees and monitors operational contracts and tendered services.

Provides strategic leadership, coaching, motivation and direction to subordinate staff and the Section including technical support, scheduling, coordination, supervision and guidance as appropriate. Builds and encourages employee commitment to customer service and a high level of performance in all areas of operational service delivery. Develops and empowers staff through delegation of responsibilities and accountabilities, through regular coaching and feedback and by providing development opportunities and technical direction. Coordinates training of staff to enable cross-functionality and to support corporate and individual goals.

Assists in developing, managing, forecasting and monitoring current and capital budgets and inventory and ensures that program/service costs remain within approved budgets. Provides cost estimates and forecasts, analyzes variances and recommends budget appropriations. Uses performance standards, specifications, work programs and procedures to ensure effective cost control of allocated capital and operational budgets. Monitors cost control reports and statistical data.

Performs record keeping functions to ensure the documentation of work activities by completing work orders, reports, time cards, absentee forms, vacation scheduling, and daily diary entry of activities, work schedules and programs.

Prepares and presents reports to the Manager of Forestry and Horticulture, Director, Senior Director, General Manager, Senior Management Team, Committee and Council.

Establishes and maintains an effective network of communication between senior management and subordinate staff, various public and private sector agencies, user groups, constituents, civic departments and other levels of government.

Promotes teamwork within the Horticulture Section and with other parties participating in cross-functional and cross-program initiatives.

Determines and co-ordinates annual/seasonal work programs by planning, organizing and scheduling of work activities and equipment for employees, including students, hired equipment and contractors. Identifies and rationalizes a list of specific projects r