Department Manager, Front End and Receiving

2 weeks ago

Kanata, Canada Cabela's Full time

**Summary**:
The Front End /Receiving Group Sales Manager is accountable for leading operational and customer service excellence of the front end and backroom functions of their retail location. They will lead world class customer service delivery by developing and engaging Outfitters daily in all facets of department operations relating to maintaining merchandise in-stock, visual standards, inventory accuracy, customer service, point of sale, staff selection and development.

**Responsibilities**:

- Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
- Meet or exceed all financial plans.
- Acts as Manager on Duty and opens / closes the store.
- Supervises and assists with unloading trucks, stocking merchandise, ticketing, inventory control and returns.
- Maintain all standards of cleanliness and safe work.
- Staff the departments with “service” oriented Outfitters; participates in interviewing and selection, coordinates training, reviews and evaluates team member performance, prepares weekly work schedules, coaches and motivates Outfitters to promote positive customer relations and a productive team-oriented work environment.
- Resolves customer and Outfitter issues.
- Carries out management functions in accordance with the Company’s policies and applicable laws.
- Other duties and responsibilities as assigned.

**Qualifications**:

- Minimum of 3-5 years in retail management.
- Minimum of completed secondary school education.
- Ability to calculate figures and amounts such as discounts and percentages.
- Ability to read and analyze relevant reports and data.
- Ability to define problems, establish facts and draw valid conclusions.
- Ability to understand a variety of other financial, compliance, workplace safety and/or technical information.
- Ability to write reports and business correspondence.
- Ability to effectively present information and respond to questions from others.
- Ability to conduct meetings and presentations to groups.
- Strong interpersonal skills and ability to maintain effective working relationships with others.
- Knowledge of warehouse equipment, such as forklifts, balers, power jacks, person lifters etc.
- Ability to obtain a Possession and Acquisition License (P.A.L.).

Accommodations are available upon request during the assessment and selection process.

**Benefits**:

- Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions
- Fun work environment
- Competitive wages
- Excellent benefits
- Unlimited career advancement opportunities
- Bass Pro Cares Fund

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