Sales Coordinator

**Job Overview**
Performs general clerical and administrative duties to fulfill the needs of the Sales Department.

**Benefits**
- Health & Dental Benefits
- Wellness Days
- Employee Social Events
- Career Development
- Hotel Discounts

**DUTIES AND RESPONSIBILITIES**:
Handle all administrative functions of the Hotel sales office. (i.e. contract preparation, filing, faxing, answering phone calls and inquiries, organizing incoming and outgoing mail, complete departmental monthly reports, V.I.P. form preparation, showroom co-ordination, distribution of agreements, manage office supplies, introduction and regret letter preparation, etc.)

Respond to client calls and special requests and obtain final details, dates, times, and hotel room and meeting room requirements.

Regularly follow-up with clients and maintain accurate and updated information.

Resolve requests and/or complaints to the satisfaction of the guest; inform supervisor of major problems, complaints, disturbances or dissatisfied clients.

Key Amadeus Salesforce operator - assist with reporting, updates merge agreements in Delphi, entering turned down business into Amadeus Salesforce.

Prepare site - information sheet for meetings, show rooms, signs

Prepare sales kits and maintain collateral supplies

Promote teamwork and quality service through daily communication and coordination with other departments.

Coordinate details with other departments such as VIP amenities, special requests, or other service needs or special handling.

Handle walk-in inquiries;
Direct sales inquiries to the appropriate sales manager

Maintain and co-ordinate sales programs and procedures (i.e. create flyers/fact sheets, company of the month, Wholesale stopover, sports, tour, creative packages, creative sites, sales kits, creative closet and outside catering)

Create and distribute area events monthly calendar

Identify and qualify prospective business from both existing and potential client base for the sales manager to close

Catering Department daily and weekly reports and distribution.

Filing, Internal meetings and other supportive duties.

Assist Sales managers in organizing sites and client events.

May coordinate outside vendor service's needs (floral displays, audio/visual, etc.) where appropriate.

Regularly follow-up to ensure set-up requirements meet client needs.

Perform other duties as assigned (guest room tours, property tours, special guest requests, maintaining calendars, etc.)

**QUALIFICATIONS AND REQUIREMENTS**
High School diploma or equivalent plus 1-year experience in a sales office or related field.

Some College preferred.

Must speak fluent English.

Strong oral and written communication skills

Friendly and hospitality focused

Attention to detail

Planning and organizational abilities

Computer Skills

Ability to work under pressure in a fast paced, stressful environment

This job requires ability to perform the following:
Frequently standing up and moving about the facility

Type at least 50 wpm; proficient PC computer skills

Carrying or lifting items weighing up to 25 pounds

Communicating with customers, employees, and third parties

Use a keyboard to generate correspondence, reports, etc.

Handling objects, products and computer equipment

Other:Communication skills are utilized a significant amount of time when interacting with clients and guests.

Planning and organizational skills.

Reading and writing abilities are utilized often.

Basic math skills are used frequently.

May be required to work nights, weekends, and/or holidays.