Repair Planner Estimator

5 days ago

Etobicoke, Canada CSN 427 Auto Collision Full time

The Estimator (Repair Planner Damage Analyst) will be responsible for handling minor to moderate vehicle damage appraisals, using photos, documentation, and various estimating resources. They will be working with various approved insurance companies, private estimates for customers, total losses, and administrative tasks with the senior estimating staff.

**Major areas of responsibility**:

- Completing minor damage appraisals for submission, review, and approval by insurance partners
- Importing estimates to Nexsyis, ordering parts, and processing work orders in a timely fashion
- Work with front office staff to provide accurate preliminary estimates, detailed written estimates (when required), and repair information or explanations to customers, to understand the scope of work requested
- Assist senior estimating staff with administrative tasks such as minor supplement requests, invoicing, estimating, or any other administrative items requiring assistance
- Submit supplement requests to insurance for approval, following required guidelines and using providing all necessary documentation and communications
- Establishes and maintains good working relationships with insurance appraisers and adjusters
- Handles customer concerns immediately and accordingly to shop procedures

**Qualifications**:

- Ideally possesses 5 years direct experience with either appraising vehicle damages or working within an imaging desk role
- Possess technical knowledge of auto body collision and mechanical repairs
- 5 years of knowledge of Mitchell and Audatex electronic imaging/estimating system
- Excellent organizational and time management skills
- Strong verbal and written communication skills
- Ability to provide superior customer service

**Company Profile**:
**CSN 427 Auto Collision **is a reputable auto body shop in Etobicoke, in business for over 45 years and certified by all major vehicle manufacturers. As an equal opportunity employer **CSN 427 Auto Collision **is committed to providing a positive work environment and encouraging professional growth. We offer a competitive benefits package that includes:

- Company sponsored training and career development
- Competitive wages
- Paid vacation
- Medical benefits

We provide Accessibility for Ontarians with Disabilities Act (AODA) compliant workplace. You can be confident that our recruitment and hiring processes will be modified to accommodate disabilities, if requested.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. We are an equal opportunity employer.

**Job Types**: Full-time, Permanent

**Salary**: From $28.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

**Experience**:

- Customer service: 5 years (preferred)
- Automotive: 5 years (preferred)
- Auto estimating: 5 years (preferred)
- Mitchell and Audatex: 5 years (preferred)

Work Location: One location

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