Coordinator (Administrator), Corporate Registrations

**Organization Overview**
CPA Alberta is the professional regulatory organization representing Alberta’s approximately 30,000 Chartered Professional Accountants (CPAs). Alberta’s CPA’s are among the more than 200,000 Canadian CPAs who provide financial and management expertise across the country and around the world, at every level and in every sector. CPA Alberta’s legislated mandate is to protect the interest of the public, protect the integrity of the profession, promote and increase the competence of Alberta CPAs, and regulate the conduct of Alberta CPAs.
CPA Alberta has offices in Edmonton and Calgary and provides hybrid Telecommuting opportunities.
**The Role**:

- Are you a customer service expert with strong communication, organization, and attention to detail skills? Do you have the ability to build effective professional relationships with multiple stakeholders? If so, consider joining our team_
Reporting to the Manager, Corporate Registrations, the Corporate Registrations Coordinator is responsible to provide day-to-day professional and timely service to all corporate registrants (professional accounting firms, professional corporations, and professional service providers) and potential registrants, ensuring that these clients can access information, registration documents and services they need to fulfill the requirements mandated under legislative authorities.
**Key Responsibilities**
- Handle corporate registrant (and prospective registrant) enquiries, including providing appropriate documentation and correspondence for the enquiry.
- Initial assessment of corporate registration submissions in accordance with legislative authorities, including follow-up on any outstanding requirements.
- Initial input and ongoing maintenance of information system records pertaining to all corporate registrants.
- Assist with annual corporate renewal process.
- Provide general administrative assistance for the department, which includes fielding registrant inquiries, management of electronic documents, and coordinating couriers and mail.
- Provide appropriate verification of corporate registration to third party inquiries.
- Provide statistical and record information pertaining to corporate registrants.

**Requirements**:

- Related experience in an office environment.
- Diploma / Certificate in a related field is an asset.
- Efficient and accurate data entry.
- Strong attention to detail in all areas of work.
- Excellent oral, written and interpersonal communication skills.
- Able to adjust plans and priorities to work efficiently and effectively in changing situations.
- Excellent time management and organizational skills.
- Good problem identification and problem resolution skills.
- Strong customer service orientation with ability to build good working relationships with different stakeholders.
- Build good morale and cooperation, and foster a climate of trust, within the work team.
- Demonstrate sensitivity to the fundamental values of CPA Alberta.
- Intermediate level of proficiency in Microsoft Outlook, Word and Excel.
- Previous experience with database maintenance.
- **Competencies**
- Value and Ethics
- Teamwork and Adaptability
- Organizational Awareness
- Communication
- Attention to Detail
- Planning and Organizing
- Service Orientation
- Problem Solving

**Working Conditions**
- Fast paced work environment.

**Location**: Edmonton or Calgary Office
CPA Alberta thanks all applicants for their interest and advises that we will contact only those selected for an interview.
**Equal Employment Opportunity Statement**
Please notify us if you require accommodation at any time during the recruitment process.
**COVID-19 Vaccination Policy