Hospitality Manager

**Job Overview**

**Responsibilities**:

- Manage day-to-day operations of the Molly's restaurant & bar, main lodge concession and other smaller outlets, coffee shop, etc. This includes staff supervision and customer interactions
- Ensure high levels of customer satisfaction through excellent service
- Train and mentor staff on best practices in hospitality and service
- Oversee inventory management and ordering supplies as needed
- Handle cash transactions and maintain accurate financial records
- Collaborate with the kitchen team to ensure smooth food preparation and delivery

**Experience**:

- Prior experience in bartending, restaurant management, or a related field is required
- Strong leadership skills with the ability to motivate and guide a team
- Excellent customer service skills with a focus on creating positive guest experiences
- Proficiency in cash handling procedures and basic accounting principles
- Experience in interviewing, hiring, and training staff is preferred
- Knowledge of cooking techniques and food safety regulations is a requirement

Forthe **Manager of Hospitality **(**Food & Beverage - services**), Sasquatch Mountain Resort - offers great industry opportunities and hands-on experiences, that includes being part of a progressive team, getting in some great skiing or riding (if 1 of your recreation passions), etc. Sasquatch Mountain Resort is located just over 1 Hwy from Chilliwack & a bit more from Abbotsford via Hwy 7. The Resort prides itself on its family-orientation, and having lots of big powder days, as well as some breathtaking and beautiful views. We are a mid sized mountain resort located in the Douglas Range of the Fraser Valley, with the Hemlock Village located close to our base. We typically get some of the best snow in BC, on our 37 runs that include beginner, moderate and advanced level groomers, powder bowls and some serious steeps.

The Manager of Hospitality / Food & Beverage will be accountable for ongoing operational and administrative oversight of all Hospitality Restaurant & Bar, and Concessions Operations, as well as be active in coordinating some related special events. This will include the business process management and employee leadership. The Manager will provide direct guidance for department activities and direct reports, while providing general oversight of all activities, including Lounge entertainment, and a combination of other special events (indoors & out around the base area). They will partner with other departments to deliver quality guest experiences, and lead the implementation of activities operating procedures, providing exceptional service delivery, while also ensuring a safe operating environment for all guests and staff.

Perform front line duties, and other duties as assigned

**We offer access to on hill accommodations **(if desired), and **Job Benefits **that include

Free season passes for employees, discounted lift tickets for friends and family, free lessons for staff based on availability, and free Tube Park access
Affordable on hill staff Accommodations which include free weekly shuttles into town for groceries or events if needed.
Employee discounts on food, gear, rentals, and repairs
Reciprocal Lift Tickets at other areas program
Full Time roles are eligible for the above, plus:
Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans
RRSP matching plans (after 6 months of employment)

**Qualifications**:
Experience Managing high volume food and beverage operations, including events, catering, and concessions operation.
An understanding of driving revenue and managing budgets, including cost controls with regard to food, beverage, products and labor.
Experience in Creating and managing budgets.

Cash Handling and Guest Service experience
MS office and computer proficiency.
Strong work ethic and positive team attitude.
Able to work alone and as part of a team in a high paced environment.
Ski Industry experience and/or work in a seasonal environment is beneficial

Serving it Right
Able to work evenings, weekends and holidays.

**Salary or hourly wage** to commensurate with experience and the skills/certification levels you have, and the contribution that you bring to the Resort (we are most industry competitive, & also support personal growth and development)

**Job Types**: Full-time, Permanent

Work Location: In person at the Resort 20955 Hemlock Valley Rd, Agassiz, BC.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Housing allowance
- Life insurance
- Paid time off
- Vision care

**Education**:

- Secondary School (preferred)

**Experience**:

- Hospitality: 3 years (preferred)

Licence/Certification:

- Smart Serve (preferred)

Work Location: In person