Repair Coordinator

2 weeks ago

Red Deer, Canada CSN Brennan - Stettler, AB Full time

**_Drive your Career, Accelerate your Success_**

The Autobody Collision Repair industry is ALIVE and THRIVING. **CSN Brennan** located in **Stettler, Alberta **is hiring **Repair Coordinators (Production)**. Autobody Collision Repair professionals are in high demand**, **and Lift Auto Group wants to give you an authentic opportunity to grow with us.

Lift Auto Group owns and operates multiple CSN Collision Centre’s across Canada, and we have opportunities across our network which means you can choose where you want to live, work and play

Our shops are managed by some of the industry’s most knowledgeable leaders (_and up and coming leaders_) who understand the unique challenges of collision repair. Every one of them is fair, honest and genuinely cares for their crew. Our location managers are assisted by a highly diverse corporate team who share in each of our shops successes, failures and provide “real people” support in the most timely way possible so that they in turn can provide you with the best possible employment experience.

**What does it take to work for CSN Lift Auto Group?**
- C_lass 5 driver’s license is required_
- Professional, helpful, and sincere approach when interfacing with customers, vendors and other staff members
- Comprehensive understanding of insurance companies polices and processes
- Previous experience using automotive estimating software is an asset
- Understanding of parts requirement and ordering procedures for all insurance companies
- Strong administrative skills and technologically savvy, with the ability to utilize various software programs and MS Office products
- Ability to effectively manage and prioritize competing tasks and demonstrate initiative in a fast paced work environment
- The ability to work under some pressure and manage deadlines
- Comprehensive understanding of the entire repair process
- Experience in estimating vehicle repairs is not necessary but transferable skills with an administrative background and/or knowledge of insurance company policies and procedures is ideal
- Be able to tolerate the physical demands of the job including lifting up to 50 lbs.

**Key Responsibilities**:

- Coordinate work processes with technicians and other departments, as necessary
- Perform informative and accurate vehicle walkarounds and provide detailed information to all appropriate parties including the customer
- Provide timely updates to relevant parties throughout the repair process
- You will complete all the paperwork/administration necessary to perform this role
- Ensure all insurer policies regarding OEM, aftermarket and used parts are followed
- Order all required parts, perform quality checks.
- Assign work to technicians, plan booth cycles with lead refinish tech to meet production goals and customer obligations
- Effectively manage the vehicle centre in Nexsyis software
- Monitor performance all of all production staff and detailers and communicate observations to the Location Manager

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Relocation assistance
- Tuition reimbursement
- Vision care

Schedule:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- Stettler, AB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Automotive Estimating: 2 years (required)

Licence/Certification:

- Drivers License (required)

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