Rfp Program Manager

Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story

The Bid Management team is comprised of dedicated proposal management professionals that share a common vision: be the “go-to” team trusted to lead all RFPs for Rogers Business.

The RFP Program Manager will efficiently & effectively represent the CSO for all RFPs and will be responsible for quarterbacking the review, risk assessment, and response for all complex and non-standard delivery & support related requirements. She/He will work closely with the back-office CSO leaders and the Proposal Writers on the team to create compliant, compelling, and competitive proposals that meet/exceed the needs of our clients.

**What You'll Be Doing**:

- Perform RFP intake & review for operational areas including service delivery, service management, service assurance & technical support, project management, billing, reporting, online portals & system integrations, go-to-market readiness, industry standards and certifications, 3rd party suppliers, etc.
- Participate in go/no go discussions; assess the operational complexity & effort; identify non-standard requirements and risks/red flags.
- Attend RFP kick-off & status meetings; oversee operational RFP response requirements, actions, and timelines; coordinate and lead all deeper-dive collaboration meetings with back-office CSO leaders, internal SMEs (e.g. Sales, Solutions, Product Management, IT/Systems, Network Engineering, etc), and external 3rd party suppliers.
- Secure a clear & detailed understanding of the proposed solution in order to connect the operational delivery & day 2 support dots and interdependencies between the client, Rogers, and our 3rd party supplier(s).
- Craft detailed and persuasive responses that showcase Rogers’ experience and expertise, instilling confidence in our clients; store and manage responses in Loopio content library for ease of access and future re-use.
- Follow RFPs through various internal opportunity review & deal governance forums; recommend appropriate risk mitigation strategies and provide inputs to operational readiness business cases.
- On a case-by-case basis, support Sales for post-RFP submission activities such as follow-up meetings & questions, client shortlist presentations, demos, discovery sessions, and contract negotiations/clarification regarding statements of work, service levels, and timelines.
- Gain and grow knowledge of the Rogers & 3rd party supplier products & services; educate Bid Management colleagues to drive greater enablement and autonomy.
- Spearhead special / transformational projects to drive greater speed, scale, and Sales Enablement.

**What you will Bring**:

- Post-Secondary degree in Engineering, Business, or a related field of study.
- Technical background in Telecom and/or Information & Communications Technology.
- Minimum 10 years of hands-on Project Management experience.
- PMP certification is required; ITIL or Agile certifications considered an asset.
- Bid Management experience considered a strong asset.
- Bilingual (English/French) considered a strong asset.
- Outstanding oral & written communication skills.
- Meticulous organization skills and excellent attention to detail.
- Ability to work independently & effectively under pressure while juggling multiple projects & deliverables.
- Team player with a can do/will do attitude; Makes things happen.

**What’s in it for you?**

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

- Competitive salary
- Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
- Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
- Paid time off for volunteering
- Company matching contributions to charities you support
- Growth & Development Opportunities:

- Self-driven career development programs (E.g. MyPath program)
- Wellness Programs:

- Homewood employee & family assistance program
- Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
- Low or no-cost fitness membership with access to virtual cl