Manager, Sales

Description:
**Who We Are**

Carbon6, now proudly part of SPS Commerce, is helping ecommerce sellers protect and grow their revenue. Our mission is to simplify success for online brands by removing barriers, uncovering opportunities, and equipping sellers with the tools, insights, and community they need to thrive. Built by experienced marketplace sellers, entrepreneurs, and ecommerce experts, our solutions help businesses reduce costly fees, recover lost profits, and scale smarter on leading marketplaces.

In early 2025, Carbon6 joined SPS Commerce — the industry’s leading provider of cloud-based supply chain management solutions — marking an exciting evolution of our vision. Together with SupplyPike, we now form the Revenue Recovery team under SPS, uniting ecommerce innovation with deep supply chain expertise to help brands and suppliers maximize profitability and grow confidently.

As a global team across North America, Europe, and Asia, we thrive on innovation, collaboration, and continuous improvement. Whether you’re building technology, empowering sellers, or optimizing revenue processes, you’ll join a community that’s shaping the future of commerce — together.

**The Opportunity (Toronto, ON — On-Site/Hybrid)**

As the Manager of Sales at SPS Commerce’s Small
- and Medium-Sized Business (SMB) Revenue Recovery team (formerly Carbon6 & SupplyPike), you’ll lead a high-performing group of Account Executives selling solutions that help suppliers protect and recover revenue lost to retailer deductions. You’ll shape the strategy, rhythm, and culture of a fast-moving B2B SaaS sales team while using data to drive smarter decisions and scalable growth.

This is a role for a sales leader who thrives on analytics and execution — someone who can balance coaching and enablement with data-driven insight to unlock team performance. You’ll refine sales processes, forecast with precision, and partner cross-functionally to ensure your team is empowered to win.

**Your Impact**
- ** Strategic Sales Leadership**: Define and execute sales strategies to meet and exceed SMB revenue targets while aligning with the company’s broader growth goals.
- ** Analytics-Driven Decision Making**: Monitor pipeline health, conversion metrics, and sales productivity to diagnose performance gaps and implement data-backed improvements.
- ** Coaching & Development**: Lead, mentor, and grow a team of SMB Account Executives through clear expectations, skill-building, and performance management that drives consistent results.
- ** Pipeline & Forecasting Excellence**: Oversee lead qualification, deal progression, and forecasting with accuracy — ensuring a predictable revenue engine.
- ** Process Optimization**: Establish and refine sales cadences, tools, and playbooks to create operational consistency and reduce friction for the team.
- ** Cross-Functional Collaboration**: Partner closely with Marketing, Product, and Customer Success to align go-to-market efforts, improve lead quality, and deliver a seamless customer experience.
- ** Market & Product Expertise**: Stay ahead of product updates, competitive shifts, and industry trends to guide proactive, informed sales strategies.

**Your Qualifications**
- ** Proven B2B SaaS Sales Leadership**: 2-5+ years of experience managing SMB or Mid-Market sales teams with a track record of consistently hitting or exceeding revenue targets. E-commerce & Supply Chain experience a plus.
- ** Analytical Mindset**: Strong ability to dig into sales data, identify trends, and turn insights into strategy. Comfortable with forecasting models, pipeline analysis, and productivity metrics.
- ** Strategic & Operational Thinker**: Skilled at balancing short-term execution with long-term scalability. You know when to build fast and when to design for growth.
- ** Exceptional Coach & Motivator**: Proven success in developing talent, elevating performance, and fostering a culture of accountability and achievement.
- ** Tech-Savvy**: Proficiency in CRM systems (Salesforce, HubSpot) and sales analytics tools; adept at evaluating and optimizing the GTM tech stack.
- ** Clear Communicator & Influencer**: Excellent presentation, negotiation, and communication skills — able to tailor your message across stakeholders and inspire confidence.
- ** Adaptable & Self-Driven**: Thrives in a fast-paced, evolving environment, comfortable navigating ambiguity while keeping the team focused and aligned.

**Perks and Benefits**
- We offer a competitive salary along with a Retirement Savings Plan (RRSP) that helps you save for the future that includes employer contributions.
- **Grow with us and take part in our employee stock purchase program (ESPP), allowing you to invest in your future alongside the company’s growth.
- **Comprehensive Health Benefits which includes access to medical, dental, and vision insurance plans starting on Day 1, ensuring you and your family are well taken care of.
- ️ Enjoy a flexible PTO policy allowing you to re