Host/hostess
2 weeks ago
**Why Saunders Farm**
Come join our creative team at Saunders Farm We cultivate fun times, great food and lasting memories. Help us achieve our goal of becoming the most amazing family farm in the world.
**The Perks**:
- 20% discount on merchandise
- 50% discount on farm food while you are working
- Free passes to the farm for friends & family (2)
- A Staff Pass for YOU to visit for FREE
**The Role**
As a **Host/Hostess, **you will play a vital role in providing a warm and welcoming atmosphere for guests. You will be responsible for greeting and seating guests and setting the tone for their overall dining experience. Your key responsibilities will include:
- Welcome guests with a friendly and courteous demeanour as they arrive at the establishment.
- Escort guests to their assigned tables and present menus, making them feel comfortable and attended to.
- Provide accurate and up-to-date information on the establishment's offerings, promotions, and daily specials.
- Handle guest inquiries, concerns, and complaints professionally and promptly, aiming to resolve issues to the guest's satisfaction.
- Act as a liaison between guests and other staff members, ensuring clear and effective communication.
- Ensure the waiting area is clean, organized, and presentable at all times.
- Collaborate with servers, bartenders, and kitchen staff to ensure efficient table turnover and smooth operations.
- Adhere to all health and safety regulations, ensuring a safe environment for both guests and staff.
- Other job-related duties as assigned
To be successful in this role, you will need:
- Previous experience as a host/hostess, which is preferred but not required.
- Smart Serve Certification would be considered an asset, but not required.
- Excellent interpersonal and communication skills.
- Ability to multitask and remain composed in a fast-paced environment.
- Strong attention to detail and organizational skills.
- Willingness to work flexible hours, including evenings, weekends, and holidays.
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