Account Manager, Group Sales

2 weeks ago

Ottawa, Canada Ottawa Sports and Entertainment Group Full time

Love events? Love a fast paced environment? We may have the role for you

Reporting to the Manager, Group Sales & Regional Partnerships, the Account Manager, Group Sales will be a high performing, sales professional, focused on the creation and delivery of the best sports and entertainment experience in the Greater Ottawa/Gatineau area. Our sales professionals work closely with members of our Sports Business Operations team to drive our fan engagement and conversion strategies.

**_ What you’ll do_**_:_
- Execute group ticket sales and service plans focused on new fan acquisition, pro-active servicing and account growth;
- Grow the Ottawa REDBLACKS and Ottawa 67’s fan base by selling and servicing existing group ticketing packages and programs;
- Manage existing book of REDBLACKS and 67’s group sales accounts through the execution of our ticket sales and service plan;
- Create and implement plans to drive new group sales opportunities across all two teams;
- Organize and execute game day groups experiences and fulfill general game day responsibilities including in-seat visits, customer service management;
- Grow existing book of business through referrals, product add-ons, upgrades and cross selling other OSEG properties;
- Grow, nurture and convert qualified leads by connecting fans with our various ticketing products;
- Manage customer relationship touch points, sales pipelines and opportunities through Salesforce.

**_ What’s needed:_**
- Completion of post-secondary degree or diploma in a Sports Business Management program is considered an asset;
- 0-2 years in a direct sales or relationship management role;
- Self-starter with ability to manage multiple priorities in a dynamic environment;
- Knowledge of the sales process including cold calling and face to face selling techniques;
- Strong communication skills, both verbal and written;
- Strong organization and time management skills;
- Ability to work weekends and evenings on an as needed basis;
- CRM (Salesforce), Digital Sales and Marketing experience considered an asset;
- Bilingual in English and French is an asset.

**Why OSEG?**

OSEG operates the largest professional multi-sport business in Ottawa, operating the Ottawa REDBLACKS, and Ottawa 67’s, while hosting basketball, soccer, live events, concerts, festivals and year-round community activities.

Our employees are empowered to make sure our customers and fans keep coming back - it is our secret sauce that sets our events and our venue apart. To do that OSEG fosters a culture that values respect, teamwork, hustle and humour. We offer a competitive total rewards package, unique entertainment and fitness perks, an unbeatable location on the canal in the heart of the Glebe and a backstage pass to one of Ottawa’s busiest sports and entertainment hubs.

Please note this role will require interacting with the public, including in crowded spaces. TD Place, as one of Canada's Safest Employers, is committed to providing a safe and enjoyable experience for all employees and guests.

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