Junior IT Assistant

1 week ago

Windsor, Canada PRECISION STAMPING GROUP Full time

**Job Summary**:
The Junior IT Assistant provides day-to-day technical support and troubleshooting for employees, assists in maintaining IT systems, and supports the setup and maintenance of hardware and software. This is an entry-level position ideal for individuals starting their career in IT.

**Key Responsibilities**:

- Provide first-level technical support for hardware, software, and network issues
- Assist with installation, configuration, and maintenance of desktops, laptops, printers, and other peripheral equipment
- Monitor and update antivirus, system updates, and routine security checks
- Maintain inventory records of hardware and software assets
- Assist in data backup and recovery tasks
- Escalate complex technical issues to senior IT staff when needed
- Follow IT policies, procedures, and security protocols
- Assist with internal documentation and user guides

**Qualifications**:

- Diploma or certification in Information Technology, Computer Science, or related field
- 0-2 years of experience in IT support or related role (co-op or internship experience acceptable)
- Basic knowledge of Windows OS, Office 365, and common business software
- Familiarity with hardware components and troubleshooting methods
- Excellent problem-solving and communication skills
- Ability to manage time effectively and prioritize tasks
- Willingness to learn and grow within the role
- Customer-service-oriented attitude

**Assets (Not Required but Preferred)**:

- Experience with ticketing systems (e.g., Jira, ServiceNow)
- Knowledge of Active Directory and basic networking concepts
- A+ or similar IT certification

**Job Types**: Full-time, Permanent

Pay: From $45,000.00 per hour

Expected hours: 40 - 44 per week

Additional pay:

- Overtime pay

**Benefits**:

- Casual dress
- Employee assistance program
- Mileage reimbursement
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

**Experience**:

- Computer hardware: 1 year (preferred)
- Computer networking: 1 year (preferred)
- Computer repair: 1 year (preferred)
- Computer skills: 5 years (preferred)

Work Location: On the road

Expected start date: 2025-08-05

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