Junior Maintenance Technician

**Organization Summary**

Amber Peak Property Management is a residential property management firm that serves the student housing market in Kingston. Amber Peak performs services from marketing, leasing, maintenance, and small capital improvements to our portfolio of properties. Amber Peak Property Management maintains a strong minimum standard of quality across all of the rental properties. This includes both the objective quality of the properties and the supporting services provided by our staff.

**Job Purpose**

Amber Peak is seeking a Junior Maintenance Technician to join our Maintenance Department. This position will work closely with our maintenance team to train and learn a wide variety of maintenance technical skills and troubleshooting abilities. This position offers an excellent opportunity for growth for an individual who enjoys working with their hands, problem solving and interacting with customers in a friendly and service-oriented manner.

The Junior Maintenance Technician will be responsible for responding to scheduled and on demand maintenance work orders across the portfolio of properties. The Junior Maintenance Technician will accompany senior members of the maintenance team to more challenging and technical jobs from time to time to train and learn new skills from other members of the team. Overtime, it is expected that the Junior Maintenance Technician’s skill set will grow and develop allowing them to handle more skilled work orders on their own.

The Junior Maintenance Technician must be organized, planful and hardworking to schedule their assigned work orders and effectively complete tasks in the field.

**Job Duties and Tasks**
- Plan and complete the work required to perform maintenance work orders as they are scheduled and assigned by the Property Manager.
- Demonstrate a high degree of engagement on the work orders that are assigned, communicating clearly with tenants when at the property, writing clear log notes about the work performed and communicating with the Amber Peak team where required.
- Plan and complete portfolio wide seasonal maintenance plans
- Organize and keep clean one’s tools, truck and possessions in a professional manner.
- Perform work orders related to:

- Mowing lawns
- Weed whacking
- Bush and shrub cutting
- Snow shoveling
- Salting
- Bathroom & kitchen hardware repairs
- Mechanical system basic trouble shooting and repair
- Setting up and operating temporary pump systems
- Setting up and operating temporary heating systems
- Setting up and operating temporary dehumidification systems
- Removal and re-caulking of tubs, sinks and showers
- Changing light bulbs and light fixtures
- Change locks and reprogram locks at properties
- Install signage at properties
- Pest trapping, baiting and prevention
- And other tasks as required
- Learn skills to eventually respond to work orders related to:

- Light drywall patching
- Painting
- Plumbing repairs and troubleshooting
- Electrical repairs and troubleshooting
- Mechanical system advanced troubleshooting and repair
- And other tasks as required.
- Execute all work in a safe, professional manner in compliance with Occupational Health and Safety Legislation.
- Participate in the rotating on-call schedule and be ready to diligently respond to after-hours emergencies in a timely manner at properties.
- Assist in seasonal leasing, move-in and move-out seasons where workload increases.
- Assist personnel from other Amber Peak departments as required.
- Take pride and ownership in the overall quality of properties and make maintenance suggestions to the Property Manager for work that should be completed.

**Required Skills & Abilities**:

- Must be available to work extra hours as workload increases during leasing and turn-over seasons and on-call rotations.
- A desire and skill to interact directly with customers, assist them with their maintenance issues and clearly communicate outcomes and next steps.
- A high degree of professionalism and dedication to fulfill the responsibilities required by this role.
- Strong interpersonal skills.
- Strong written and verbal communication ability in English.
- Must be physically fit with the ability to lift, carry or move heavy items.
- Safety conscience and safety-oriented attitude
- Highly organized, results-oriented and with the ability to work in a multi-functional team environment.
- Must have own tools and safety footwear.
- Must have valid driver’s license and own vehicle.
- Background check required upon offer of employment.
- Verification of previous roles required after offer of employment.

**Qualifications**

Education
- Completion of grade 12 or equivalent
- Post Secondary Education considered an asset

Experience
- Minimum one year experience in construction, trades, or similar industries

**Working Conditions**

Physical
- Periods of prolonged standing.
- Exposure to outdoors (hot & cold)
- Must be able to lift heavy objects - approx. 50lbs

Psychological