Revenue Clerk

Employment Status: Regular Full-Time
- Pension - Dental Insurance - Disability Insurance - Health Insurance - Life Insurance
- Weekdays

**Revenue Clerk - Billing**

**Competition Number**:19471

**Primary Work Location**: Waterloo City Hall

**Posting Status**: Internal / External Job Posting

**Salary / Hourly Range**:$58,696 - $73,369 (Band J)

**Number of Positions**: 1

**Employment Group: Staff Association**

**Job Status**:Regular, Full Time

**Posting Release Date**:September 29, 2025

**Hours of Work**: 35 hours / week

**Posting Closing Date**:October 13, 2025

**Why work with us**:
The City of Waterloo is a rewarding place to work. Each day, you will support and/or participate in the delivery of services that impact residents of this city, making it a great place to live, work and play for everyone.

Home to two world-class universities, a top-ranked college, a tech ecosystem, entrepreneurs and small businesses, there is a readiness to do things differently in Waterloo. Our vision is to be a leader in sustainability and to build a future-ready community for all. We are committed to workplace wellbeing and providing an inclusive, safe and enjoyable work environment.

For more information about the City of Waterloo’s **Strategic Plan, Vision, Values and Guiding Principles,**please click here**:City of Waterloo 2023-2026 Strategic Plan**.

**What we offer**:

- Supportive and caring organization that promotes respect, inclusivity, sustainability, health, safety and wellness
- Dedication to the organization’s commitment for Reconciliation, Equity, Accessibility, Diversity and Inclusion through ongoing training and access to related programs and workshops, opportunities to connect with others around topics of social justice and equity, and opportunities to be involved with the initiatives that guide this corporate journey
- A commitment to environmental sustainability as demonstrated in many plans and policies - For example we’re working towards reducing our corporate greenhouse gas emissions to net-zero by 2050, with real progress underway
- Certification as a Living Wage Champion with fulsome employer-paid benefits package (extended health and dental care), including paid sick days, long-term disability, life insurance, Employee and Family Assistance Program and Maternity/Parental Leave Top-Up
- Defined Benefit Pension Plan (OMERS) eligibility for all employees
- Flexible work schedules, paid vacation and personal days, and the opportunity to bank overtime
- Easy and sustainable commuting options through the TravelWise program, which offers public transit discounts and a dedicated carpool network for employees
- Substantial internal and external training and development opportunities along with opportunities to get involved and give back to the community
- Enjoyable employee-wide events, activities, site visits, BBQs to connect with coworkers
- Complimentary FitPass for access to leisure, swim, and fitness drop-in programs for employees and family members
- And so much more

**What you will do**:
Reporting to the Manager, Billing Revenue, your primary responsibilities will include, but are not limited to, the following:

- Receive, review and process billing for a variety of accounts, including generating invoices, printing and/or mailing invoices
- Receive, review and process general accounts receivable and Utility Billing, as required
- Process and mail past due notices
- Provide communication with accounts receivable accounts with various corporate divisions
- Coordinate with collection agencies on outstanding corporate receivables and maintain record keeping of transactions, as required
- Assist with paper stock and supplies orders
- Create and maintain purchase order administrator responsibilities including PO admin responsibilities
- Participate in the achievement of the team business plan

**What you will bring**:

- Two (2) year post-secondary diploma in Business Administration or a related field with a minimum of two (2) years' related experience, preferably in a municipal taxation environment or public utility; equivalent combinations of education and experience may be considered
- Successful completion of the Municipal Tax Administration Program is preferred
- Work experience in accounting, municipal taxation, utility billing and accounts receivable and working knowledge of related legislation and regulation
- Efficient data entry skills with attention to detail and a high degree of accuracy
- Strong analytical and communication skills
- Proficient computer skills (MS Office, Excel, Word); Previous experience using Class, Vailtech and PeopleSoft Financials is considered an asset
- A passion for promoting and maintaining a healthy and safe workplace and the ability to work respectfully and effectively in a team environment
- Strong commitment to delivering quality customer service
- Demonstrated commitment to Reconciliation, Equity, Accessibility, Diversity and Inclusion

**What we will r