Scada Analyst

**About Dexcent**
Founded in 2006, Dexcent Inc. (Dexcent) is an engineering consulting firm that provides a range of specialized solutions for clients in a variety of industries throughout the world. Our professionals have modernized IT and OT engineering methodologies into comprehensive solutions, specializing in information analytics, cyber-security, infrastructure, and control systems engineering. As such, we pride ourselves on truly transforming industrial operations to optimize business performance and deliver bottom-line results.
- 4+ years of work experience with process control systems and SCADA system platforms.
- A Diploma or Degree in Computer Science, Computer Engineering, or related discipline.
- Superior SCADA/control systems troubleshooting and technical skills.
- Working knowledge of UNIX/LINUX, C, C++, Java, Perl, SQL and Visual Basic programming language. Competent with MS Office.
- High level of comfort using interactive tools (Teams, Sharepoint, Outlook, Slack, One Drive, Remote Desktop, ticketing systems, APS systems).
- Technical writing/documentation talents (end-user documentation, reports, flow diagrams, as-built drawings, etc.).
- Extremely professional with high integrity, ethics, confidentiality and a strong work ethic.
- Excellent written and verbal communication skills.
- Ability to multi-task in a fast-paced environment.
- Strong customer service, organization and time management skills.
- Able to provide on-call support on a rotation basis.

**About the Role**

Detailed duties and responsibilities include:

- Provide consulting services for the maintenance, enhancement and integration of SCADA system functionality.
- Learn and build expertise in Client systems, including SCADA and automation systems (CygNet, RTAP, DeltaV), APS system, batch ticketing system.
- Work closely with Client Control Center Coordinators in the planning, organizing and delivering of support service to the Control Center.
- Work closely with Client SCADA Operations and Integration teams to ensure changes in the SCADA System is communicated with SCADA Support.
- Assist in SCADA system commissioning effort.
- Provide support to SCADA projects in the role of Support Liaison.
- Be part of the SCADA Support Service Desk rotation in the Client Control Center.
- Be part of the team that works on Problem Reports requested from Client CCO.
- Complete assigned weekly maintenance tasks and implement operational limit changes to various parts of the liquid systems under direction of engineering.
- Coordinate with Client field employees to diagnose and resolve issues with flow meters and other field instrumentation.
- Proactively engage with Client end users, field, various departments, management, etc.
- Complete changes to networking, firewalls, domains, coordinate the work and obtain approvals.
- Decommission servers, set up new servers and workstations.
- Install antivirus solutions, set up security audits/permissions, set up active directory, complete database troubleshooting, server migrations, etc.
- Develop and demonstrate an understanding of SCADA best practices, standards, and operating procedures.
- Demonstrate commitment to the Dexcent and Client teams’ success.
- Prepare and maintain documentation as per Dexcent and Client standards.
- Comply with all relevant change management procedures.
- Proactively support the Dexcent safety program and initiatives; maintaining compliance with all safety policies and procedures (including Client site specific programs), and ensuring utilization of safe work practices on Client sites and in the office.
- Maintain a positive attitude and communication style with Clients, vendors and team members in all circumstances.
- Other duties and special projects as assigned by Dexcent or Client Supervisor.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Profit sharing
- Wellness program
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- SCADA/process control systems: 4 years (preferred)

Work Location: Hybrid remote in Edmonton, AB T5S 1K6