Repost - Business Systems Support Specialist

2 weeks ago

Newmarket, Canada York Region Full time

**Job Description**:
**POSITION PURPOSE**

**MAJOR RESPONSIBILITIES**
- Participates in the development, integration, testing, documentation, implementation, maintenance and support of relevant systems and associated technologies.
- Provides technical and data support and maintenance, including documentation, problem identification, investigation, and resolution for all relevant stakeholders.
- Supports functional areas with any related systems and new program initiatives.
- Provides troubleshooting analysis and resolution on all systems and documents follow up on all incidents, sensitive issues, and significant occurrences.
- Coordinates specific assigned systems development and implementation activities, including preparation of the user requirements, definition and systems analysis, consults with stakeholders as necessary.
- Coordinates and provides support for the implementation of data warehouse and business intelligence solutions.
- Assesses impact of data warehouse and business intelligence system on existing business processes and procedures; revises processes and procedures; makes recommendations to management staff for the use of revised business processes and procedures and develops transition plans. Researches new technologies, future systems, software, and hardware components related to relevant systems, including evaluating, performing systems testing, and making recommendations to inform planning, budgeting, and technology delivery decisions.

**QUALIFICATIONS**
- Successful completion of a college diploma in Computer Science, Information Technology or related discipline or approved equivalent combination of education and experience.
- Demonstrated knowledge and experience of systems development life cycle processes using databases, and programming languages and related technologies.
- Ability to research, document, and present technical information for Management.
- Ability to analyze and resolve technical problems.

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