Technical Field Representative, Toronto

1 week ago

Toronto, Canada ARDEX Americas Full time

As **TECHNICAL FIELD REPRESENTATIVE,** you willprovide consultative and field expertise on ARDEX product installation systems (levelling and patch, moisture mitigation, tile and stone installation systems, shower installation systems etc.), to ARDEX field Sales Professionals and customers, via group product training seminars, product demonstrations, job site evaluations, job starts and product testing.

This is a national position of up to 40% travel throughout **Canada** with a home base of the **Greater Toronto Area (GTA).**

**Key responsibilities**:

- Responsible for delivering impactful technical product seminars at ARDEX training center(s) (classroom and hands-on).
- Deliver field training seminars at customer or distributor sites (classroom and hands-on) as necessary.
- Set up for all training seminars (order sample materials and literature, prepare settings, prepare PowerPoint).
- Confidently and effectively conduct presentations.
- Conduct project demos and job starts in the field as needed.
- Support ARDEX distributors with scheduled (PK) product knowledge training and walk-in / counter product discussions with the walk-in customers.
- Work with the ARDEX field Sales Professionals on a rotational basis as needed.
- Support the Sales Professionals with job walks: site evaluation for technical recommendations and investigation of job claims as needed.
- Host customer events and customer dinners.
- Test new, existing, and competitive materials as needed.

**Required Experience**:

- Minimum (2) years flooring installation experience is essential: tile & stone installation systems, concrete repair systems, flooring adhesives. Preference for technical and customer support function/experience.
- Must be a confident and effective presenter - able to effectively train, and present to large groups
- Must be able to develop/create PowerPoint Presentations for the seminars, architectural presentations, contractor clinics, etc.
- Must be knowledgeable in Word, Excel, and Microsoft Outlook, and PowerPoint.
- Demonstrates good mechanical and hands-on skills.
- Ability to prioritize, schedule, and handle multiple tasks.
- Self-motivated and passionate about the industry.
- Self-starter possessing the ability to work independently and with mínimal supervision, and able to work as a team.
- Bilingual in English and French is advantageous.
- Valid driver’s license
- Must be able to work occasional overtime and weekends.
- Ability to stand, sit, and walk for extended periods of time, occasionally kneeling and bending.
- Must be able to lift to 70 pounds with a carrying capability of 55 pounds.
- Must be able to travel throughout assigned territory, up to 70% including some overnight travel.

**Education**:

- Bachelor’s Degree preferred, or minimum High School Diploma / GED, with industry relevant work experience.

From: ARDEX Americas

**Benefits**:

- Competitive salary and bonus
- Company phone and laptop
- Car allowance
- Employee Assistance Program (EAP)
- Holidays (11 paid)
- Paid Time Off (PTO)
- Vision Insurance, Dental Insurance, Extended Health Care Insurance
- Discount Programs
- Registered Retirement Savings Plan and more

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