Dental Office Receptionist

1 day ago


Vaughan, Canada Denwest Dental Clinic Full time

**Primary Responsibilities**
- Greet people, help them in their admission and direct them to operation room
- Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution
- Performs various clerical tasks which include but are not limited to typing, filing, maintaining service logs, and data entry
- Receive and issue payments from insurance and patient and issues receipts to customers.
- Schedule and confirm appointments
- Process insurance information required for each patient
- Answer telephone and relay telephone calls and messages
- Maintains the housekeeping of the reception area ensuring maintenance issues are reported immediately.
- Knowing another language is an asset

**Skills**
- Have at least one year of experience
- Knowledge of Dental Software is an asset
- Excellent telephone etiquette
- Proficiency with Microsoft Office
- Knowledge and experience of basic accounting
- Excellent interpersonal, communication (verbal & written English) and customer service skills
- Detail oriented and excellent organizational and multi-tasking skills
- Ability to work efficiently and effectively under pressure with simultaneous deadlines

**Education**
- Dental office related Diploma or Certificated

**Personal Suitability**
- Effective interpersonal skills
- Flexibility
- Team player
- Reliability
- Organized
- Love to learn

**Job Types**: Full-time, Permanent

**Salary**: From $25.00 per hour

Schedule:

- 8 hour shift
- Weekend availability

COVID-19 considerations:
Yes, covid 19 protocol

Ability to commute/relocate:

- Vaughan, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Medical Secretaries & Patient Registrars: 1 year (preferred)


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