Head of Revenue Operations

**Ready to help reshape a $26B industry and build the future of branded merch?**

commonsku is revolutionizing the promotional products industry. Our platform empowers branded merch distributors to work smarter — managing projects, building quotes, placing orders, and collaborating with clients and suppliers seamlessly through the power of the Connected Workflow.

We’re a remote-first, community-driven team obsessed with elevating our customers, their clients, and the broader industry. Our values - Community First, Ten Steps Ahead, Fast Forward, and Delightful Work - guide us. We believe you can innovate, push forward, and do more, while also sharing a laugh, supporting your colleagues, and having a life outside of work.

If you’re energized by ambitious work, creative collaboration, and helping to build something great, you’ll want to keep reading.

**About the Role: Head of Revenue Operations**

We’re growing — and we’re hiring a Head of Revenue Operations to join our team In this role, you’ll help us scale our growth engine, enabling our Sales, Marketing, and Customer Success teams with the tools, data, and strategies they need to thrive.

You’ll collaborate closely with teammates across Sales, Marketing, and Customer Success, while reporting to the Chief Financial Officer and working closely with peer in Finance and Business Intelligence. You’ll contribute to a high-trust environment and play a direct role in shaping the future of the promo industry.

**About You**

You’re not just looking for a job — you’re looking for a place to do your best work. You bring:

- A mix of curiosity, initiative, and executional excellence
- Empathy for customers and a deep desire to solve meaningful problems
- A collaborative spirit and a bias toward ownership
- A love for fast-moving teams, open feedback, and continual growth

**️ What You’ll Do**

Here’s what you’ll do:

- Build and lead the Revenue Operations function, including hiring and leading a team of one
- Develop and scale RevOps systems, processes, and data frameworks that support lead gen, sales, onboarding, retention, and expansion
- Partner with GTM leaders in Marketing, Sales, and Customer Success to shape strategy and translate it into operational execution
- Own and optimize our Hubspot CRM and other related GTM tools
- Deliver revenue analytics, insights, and forecasts that support confident decision-making
- Collaborate with Finance and HR to ensure sales compensation models are aligned and accurate
- Establish strong data governance standards and ensure consistent CRM usage across teams

And beyond that, you’ll shape your own path. As the Revenue Operations expert at commonsku, you’ll be responsible for telling us what you should be spending your time on to have the biggest possible impact on our goals.

**What You Bring**

Some of the qualities that help you thrive in this role:

- 6+ years in RevOps, Sales/Marketing Ops, or GTM strategy roles in a fast-paced, growth oriented environment
- 2+ years of people management experience, including hiring, performance management, and mentorship.
- Expert-level experience in Hubspot as a CRM, Marketing Automation, and Customer Support platform
- Expertise in related GTM tools such as Gong, Linkedin Sales Navigator, etc.
- Experience with revenue forecasting and reporting in B2B SaaS environments
- Comfort working independently and asynchronously, while also prioritizing collaboration and connection with people
- Experience (or excitement for) working with AI

**Compensation & Perks**

Plus:

- Remote-first culture (with plenty of excellent in-person experiences sprinkled in)
- Company-wide closure between December 25th and January 1st
- Health and dental benefits, including a $1,000 healthcare spending account
- RRSP/TFSA contributions up to $3,000 a year (no employee contribution required)
- Twice-yearly company wide summits (we call it HQ and you’ll love it)
- A delightful team of smart people who are good at what they do

**Location**

We’re remote-first, but if you’re based in **Toronto**, even better. It’s where we were founded and we still maintain our HQ there today.

**A Bit More About Us**

commonsku supports hundreds of promotional products distributors and suppliers with technology that drive efficiency, growth, and connection. Our skummunity (commonsku + community = skummunity, get it?) is powered by events, education, and shared knowledge and is core to who we are.

We’ve grown by being “for promo by promo” and now, we’re scaling our impact to elevating an entire industry. We’d love your help doing it.

**A Note About AI**

We use AI every day at commonsku to be faster and better. If you use AI tools to help you draft your resume or cover letter, that’s totally fine — just make sure what you submit reflects you. We want to hear your authentic voice, not ChatGPT’s.

**How to Apply**

By the way, you don’t need to meet 100% of the requirements — we value potential, learning, and diversity of tho