Claims Examiner

At VICTOR we believe our people are our most important asset. We offer a dynamic & challenging work environment, training and development opportunities, a competitive total rewards package and believe in work/life balance.

We are currently recruiting for a **Bilingual Claims Examiner (contract position)** in our Errors and Omissions Department to work with adjusters, technical experts and legal counsel to develop and coordinate defence strategies to bring insurance claims to a prompt and final resolution.

**What can you expect?**

The Claims Examiner will join our team of colleagues in our dynamic Errors and Omissions Claims department.

**What is in it for you?**

Victor Canada offers a thriving culture to bring your authentic self to work
- A company with a strong Brand and strong results to match
- Culture of internal mobility, collaboration and valued partnership with the business.
- Employee Resource Groups, which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations. Additionally, access to the IDEA community

**We will count on you to**:

- Review and assess new claims to determine coverage and take appropriate action
- Retain and instruct lawyers/adjusters when required
- Receive and review reports from service providers
- Determine liability, value of claim, service provider fees and sets reserves accordingly
- Coordinate and control progress of files including liaison with lawyers, adjusters, insurers and insureds
- Prepare and maintain reports and correspondence pertinent to ongoing operation
- Liaise with underwriting department with respect to claims
- Respond to brokers/insureds/insurers inquiries
- Report to insurers on large claims and presents files at semi-annual insurers meetings
- Prepare for and attends settlement conferences and mediations
- Conduct internal audits
- May be required to participate in loss control seminars and company events
- Travel may be required
- Perform other related duties as required

**What you need to have**:

- Educational background in: legal, insurance, accounting, financial, economics or mathematics fields, and/or 2-4 years working experience with post secondary education.
- Effective problem solver and strong analytical skills in order to analyze problems and develop/implement effective solutions
- Exceptional customer service skills in order to build and maintain relationships with internal and external clients
- Service oriented professional with a positive attitude and a strong desire to succeed
- Demonstrated interpersonal skills to effectively function in a team environment
- High attention to detail
- Excellent oral and written communication skills
- Strong analytical abilities
- Sound judgment
- Strong decision making, organizational and negotiation skills
- Ability to work both independently and as part of a team
- Strong computer skills in MS Office

**What makes you stand out**:

- Bilingualism is an asset
- Prior experience with managing liability claims

Victor offers a connected culture of talented, inspired individuals, and a work environment where colleagues can grow and succeed. We value diversity in thought and background and are looking for individuals who are up for the challenge of creating the insurance enterprise of the future. If that’s you, join us on our journey—because together, we are all Victors.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

**Salary**: $20.00-$40.00 per hour

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Insurance: 1 year (required)

Work Location: One location