Product Owner

2 weeks ago

Toronto, Canada Canada Goose Inc. Full time

Company Description

Canada Goose isn't like anything else. We’ve built something great, something special - an iconic lifestyle brand with an inspirational and authentic story. Our purpose-based platform HUMANATURE and philosophy that humans are a part of nature and nature is a part of us informs everything we do. From the materials we use to the products we make, everything is meticulously crafted and built to last. At Canada Goose we endure any condition, observe every detail, and take the long view in order to keep the planet cold and the people on it warm.

Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they’re yours for the taking.

**Job Description**:
**The Role**:

- Conduct business requirement gathering and elicitation for: ecommerce business operations, digital channel enhancements, new market entry, custom projects as required
- Create user stories, diagrams, screen/interface designs annotations, functional specs and maintain product backlogs. Create UAT plans, UAT cases, training material to facilitate UAT
- Manage product lifecycles from discovery to delivery, from understanding a concept or the current state, assessing gaps, defining key capabilities, working cross functionally with IT and business teams to develop requirements.
- Maintain existing documentation and knowledge base
- Work with designers and digital agencies alike to develop, annotating and test UX/ UI
- Be the bridge between design and development
- Conduct user acceptance testing for digital channels and necessary training
- Track and prioritize defects and releases to production
- Provide timely support to business regarding system configurations, settings and workflow management, provide training to business team for Salesforce Commerce Cloud platforms
- Collaborate within the organization and continuously shares user insights to relevant lines of business
- Special projects as required

**About You**:

- A post-secondary degree in Business, Computer Science or Engineering or the equivalent experience demonstrated by progressive responsibilities
- 2+ years’ experience in a Product Owner, Business Analysis or E-commerce Operations role
- Solid understanding of Agile methodologies, CSM, CSPO as assets
- Proficient technical knowledge of ecommerce technologies and web development

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