Livability Coordinator

**_Great City, Great Work, Great Future_**

**Livability Coordinator (Bylaw Officer)**:
**DEPARTMENT**:Climate Action, Planning and Development (CAPD)
**STATUS**: Regular Full Time
**NO. OF POSITIONS**:One
**UNION**: CUPE, Local 387
**HOURS OF WORK**: 35 hours per week
**SALARY**: $66,493 - $78,418 annually (2021 rates) + comprehensive benefits package

You will possess excellent communication skills which are essential for networking with both internal departments and external agencies, and for speaking with members of the public and the business community. The Livability Coordinator will use trauma-informed practices to build trust-based and meaningful relationships. You will also have previous regulatory experience and employ discretion, tact and diplomacy, as well as independent judgement within policy, bylaw and regulation limits. Your other areas of responsibility are regulatory in nature, requiring a background in inspecting, investigating, interviewing, taking statements and administration.

**If you have the following characteristics and qualifications, we want to hear from you**
- Completion of Grade 12 supplemented with basic and advanced bylaw enforcement courses, plus sound experience in inspectional and enforcement work; or an equivalent combination of training and experience.
- Post-secondary education and past experience working with street entrenched citizens would be considered assets.
- Education in mediation, negotiating, conflict resolution and/or leadership would be considered an asset.
- Considerable knowledge of the bylaws and regulations related to noise, unsightly premises, business licenses, light intrusion, controlled substances and property use.
- Ability to explain and interpret bylaws and regulations, to liaise with a variety of internal and external contacts, and to employ contemporary service excellence principles.
- Ability to investigate complaints and enforce bylaws and regulations with tact, impartiality, and sound judgement.
- Ability to prepare concise and factual reports, orders, recommend remedial action, issue bylaw notices and prepare cases, represent the City in adjudication proceedings, and to draft new and amended bylaws all within established timelines.
- Exceptional skills with investigating, recording notes and gathering evidence.
- Experience in writing municipal tickets, recording evidence, and knowledgeable in the adjudication system presenting and providing evidence.
- Ability to use problem solving skills and utilize progressive and compassionate enforcement approaches to gain compliance.
- Demonstrated ability to take a measured and thoughtful approach to bylaw enforcement.
- Valid BC Driver’s License with clean driving record.
- Ability to successfully pass and maintain a clear Police Information Check including Vulnerable Sector Check.

To support a workforce that reflects the diversity of our community; women, Indigenous Peoples, racialized individuals, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), persons with disabilities, and others who may contribute to diversity of our workforce, are encouraged to express their interest.

New Westminster is on the unceded and unsurrendered land of the Halq'eméylem-speaking peoples.
It is acknowledged by the City that colonialism has made invisible their histories and connections to the land.
We are learning and building relationships with the people whose lands we are on.

We thank all applicants for their interest and advise that only those selected for an interview will be contacted.
This position is only open to those legally entitled to work in Canada.

Education : Other trades certificate or diploma
Experience : No experience