Service Technician

**Drive for Excellence**

At **Glenleven Chrysler** our guests always come first. We are committed to providing the best service by exceeding guest expectations.

**Glenleven Chrysler** is looking for a **Service Technician **that has ideally completed level 1 or 2 of Chrysler training to join their dynamic team

Part of the **Performance Auto Group**, a leading automotive group, we are committed to integrity, believe in employee empowerment, passionate about innovating, care about a great guest experience and giving back

**About you.**

You are a team player who is guest service focused and results oriented. Glenleven Chrysler is a dynamic team who has a proven track record of success. You are reliable, courteous and we look forward to having you on the team

**Here’s what you’ll deliver**:

- Examine all vehicles to determine if additional safety or service work is required.
- Prepare a complete report on the back of the repair order.
- Estimate flat rate times for each recommendation. Use supplied flat-rate manuals and the Employer policies as a guide.
- Obtain parts prices and note availability for each recommendation.
- Perform all work as outlined on the front of the repair order and as authorized on the back, with efficiency and accuracy, and in accordance with company and factory standards.
- Order all parts when authorization is received, unless specifically told otherwise. Indicate on the RO that you have done so.
- Save and tag parts if the job is under warranty or insurance, or if requested by the customer.
- Road-test vehicles after service any time a wheel is removed, or any time a repair that might affect drivability is performed (i.e. tune-up, valve adjustment, brake work, suspension work, rattle/noise repair, etc.). Straight oil changes or transmission fluid changes are excluded.
- Ensure that all work performed is thorough, accurate, and completed in a timely fashion.
- Supervise work of all apprentice technicians or students; report immediately any deficiencies to the Service Manager.
- Attend factory-sponsored training classes as scheduled by management.
- Attend dealer-specified training courses as scheduled by management.
- Keep abreast of all factory technical bulletins.
- Maintain a high degree of concentration to prevent “comebacks”.
- Ensure that customer cars are kept as clean or cleaner than when they arrived, both inside and out.
- Keep the shop area neat and clean at all times.
- Clean bay and bench at the end of each shift.
- Dispose of garbage, recycling, etc. as required.
- Understand and follow federal, provincial, and local regulations, such as those governing the disposal of hazardous wastes.
- Other duties as required by management.

**What do you need to succeed?**
- Automotive Service Technician, fully licensed (310S or higher).
- 3-5 years experience with automotive mechanical operations.
- Must have a valid Ontario Driver's License and good driving record.
- Must have Chrysler experience.
- Demonstrated willingness to learn and succeed.
- Must be team oriented, hardworking with a positive attitude.
- Grade 12 diploma or GED.
- Work effectively without supervision.
- Proven knowledge and experience with automotive mechanical operations.
- Work well under pressure in a fast-paced environment.
- Must be reliable and able to work productively.
- Ability to read and comprehend instructions and information.
- Personable, reliable, courteous.
- Works well in a fast paced environment.
- Demonstrate willingness to learn and succeed.
- Must be team oriented, and hardworking with a positive attitude.
- Excellent diagnostic and electrical skills.

**What’s in it for you?**
- Excellent management support and guidance
- Opportunities through our Internal career mobility program
- Access to health, dental and vision insurance
- Disability, critical illness and life insurance for the unexpected
- Our Employee Assistance Plan (EAP) for you and your family's wellness
- Discount on vehicles, service and parts for you and your family
- Discounts to retailers and service providers across the country
- Free and engaging employee events
- Did we mention we love giving back to our communities?

**Performance Auto Group is a leading automotive company in Southern Ontario with over 1600 employees, 22 brands and 34 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Oakville, Orangeville, St. Catharines and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom.