Clinical Information Clerk 3

**Competition Number**
- 2025-822-058

**Job Type**
- Full-time Interim

**Hours**
- 1.00 FTE

**Classification**
- CIC3

**Department**
- 3E

**Salary**
- $30.1598 to $30.8549 per hour

Per CUPE LOCAL 822 Collective Agreement

**Closing Date**
- Thursday, September 18, 2025

**Description**

The Clinical Information Clerk is the initial contact for the in-patient unit and ensures the clear concise communication and facilitates the flow of information with other facilities, the health care team, visitors, family members and patients. As part of the multidisciplinary team the Clinical Information Clerk provides supportive services to patients, nursing staff and physicians and works in cooperation with other departments within the hospital as well as other nursing units.

The Clinical Information Clerk is expected to perform a wide variety of clerical duties including maintaining patient charts; facilitating the admission/discharge/transfer process; maintain confidentiality of information; transcribing physician orders; answering the telephone and taking accurate messages; communicating face to face with the health care team, visitors, family members and patients.

**Live the Lake Life. Lead with Purpose.**

**Based in Kenora, this is more than a job, it’s a chance to be part of a close-knit, mission-driven team in one of Canada’s most scenic lakefront communities. With a strong sense of purpose and the beauty of nature all around you, you’ll find balance, connection, and fulfillment both on and off the clock.**

**Why Work with LWDH? In this position, there are many benefits to joining our team**:

- Healthcare of Ontario Pension Plan enrolment, one of Canada’s largest defined benefit pension plans that includes inflation protections, survivor benefits, buyback options, and early retirement
- Pay in lieu of vacation and benefits provided
- A third party partnered, self-directed and initiated benefits package through Health Care Providers (HCP) Group Insurance is provided that includes customizable health and dental plans, life insurance, long-term disability benefits (LTD), and accidental death, disease and dismemberment (ADD&D) based on package eligibility
- Access to staff physiotherapy, onsite gym, Employee Assistance Program, staff wellness initiatives, and much more

**Qualifications**

**Education**
- Secondary School Graduation Diploma
- Medical Terminology Course required
- Medical Office Administration Diploma or relevant post-secondary program required or equivalent work experience

**Experience**
- Recent and related experienced, preferred

**Knowledge & Skills**
- Demonstrated knowledge of and proficiency with Medical Terminology
- Knowledge of pharmacology an asset
- Proficiency and familiarity with computerized patient information systems
- Experience with transcribing physician orders
- Evidence of strong organizational skills with the ability to organize, multitask, cope with frequent interruptions, meet deadlines and work with mínimal supervision
- Excellent interpersonal skills with demonstrated ability to communicate effectively, courteously, and tactfully with patients, families, and the health care team
- Proven typing skills of 30 words per minute (tested)
- Reliable attendance record
- We thank all applicants for their interest but advise that only those selected for further consideration will be contacted. First consideration will be given to current internal employees of LWDH._
- Qualified applicants may be considered for other comparable positions or within the same classification other than this posted position. _
- LWDH is committed to the principles of equity, diversity, and inclusion and belongingness in our operations, throughout our workplace, and seeks to employ individuals who are committed to and value these principles._
- We believe in and promote the rights of all persons with disabilities as outlined in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA 2005) and its related Accessibility Standards Regulations. To meet this responsibility, LWDH will make appropriate accommodations, including alternative formats available. Please inform Human Resources of any accommodation(s) at any point throughout the recruitment and selection process to ensure your equal participation._
- For more information or to request an accommodation please contact the Human Resources Department at 807-468-9861 ext. 2393_