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Compliance and Standards Officer

2 weeks ago

Waterloo, Canada City of Waterloo Full time

**Position Description**:
**Accountabilities**:

- Inspect properties, vehicles, and buildings to ensure their compliance with designated by-laws (i.e. noise, parking, nuisance, dogs, zoning, licensing, open burning, fireworks, abandoned/stolen vehicles) and designated provincial regulations (i.e. Reopening Ontario Act, Emergency Management & Civil Protection Act).
- Provide the public and other interested parties all necessary information and assistance related to by-laws in the City
- Enforce the parking restrictions on all city streets, private property and City property through the issuance of parking violation tickets or facilitate tows
- Operate the overnight parking exemption program through a web-based tracking system
- When violations are observed, interact directly with person(s) to ensure compliance with by-laws is achieved
- Manually and electronically record information/facts with respect to investigations
- Respond to complaints generated through the Waterloo Regional Police Service, the City of Waterloo and citizens
- Travel throughout the City to conduct inspections, establish compliance, investigate complaints, and conduct other duties as required
- Provide back-up to other Enforcement Officers as required
- Other duties as assigned

**Minimum Qualifications**:

- Diploma in Law and Security Administration, Police Foundations or a related field with a minimum of two (2) years’ experience in a law enforcement field or equivalent; equivalent combinations of education and experience may be considered.
- Familiarity with courtroom procedure and decorum with an understanding of the _Ontario Evidence Act_
- Exceptional interpersonal and communications skills, both verbal and written, to deal effectively with the public in a non-confrontational manner as well as in the operation of a two-way radio system
- Excellent attention to detail with the ability to properly complete documentation
- Working knowledge of Microsoft Office products and strong keyboarding skills
- Valid MTO ‘G’ class driver’s licence in good standing with driver’s abstract acceptable to the City is required to perform the job
- Flexibility to work various shifts as assigned, including weekends, evenings, and nights
- Valid First Aid and CPR certification or willingness to obtain
- Certification in quantitative noise enforcement is considered an asset
- A satisfactory Police Records & Judicial Matters Check will be required as a condition of hire

**Application Process**

**Job Eligibility**

All qualified City of Waterloo employees may apply, however during the selection process there is a specific sequence that will be followed. Members of the City of Waterloo Staff Association who have completed their probationary period in their most recent position will be considered first for this posting.

**Accommodation