Regional Operation Manager

You are a leader who is passionate about supporting and inspiring others to achieve and move forward. As Regional Operation Manager, you support franchise partners to achieve operational excellence. You will build positive relationships with franchisees and act as an effective communication and support link to empower the clinical team to do what they do best - help people with foot pain

If this sounds like you, we may have the perfect opportunity for you.

We’re BioPed Footcare and we know that to truly improve life for our clients, we need to do more than offer the same treatment for everyone. With over 65 clinics in Canada, we offer effective custom treatment plans for clients and even manufacture custom orthotics on-site.

Our mission is to enable people to live their lives to the fullest by helping the alleviate their foot pain. To continue to help our clients do more in life, work, and play, we’re looking for a Regional Operation Manager to support our operations team.

**About the Regional Operation Manager Role**:
As Regional Manager your goal is to be involved in the further development of structured systems to improve our operational platform to ensure continued success and growth across Canada. You will do this by:

- Support an engaging, trusting and mutually beneficial relationship between the franchisee and the franchisor.
- Participate and support new clinic openings as directed and work closely with other departments in supporting franchisees.
- Assist assigned franchisees with financial analysis, planning, and business development
- Assuring that franchisees and clinics meet the BioPed Operational Excellence standards, best practices and abide by all regulations by college association, and the health care insurance companies.
- Initiate action plans and follow up visits to remedy issues pertaining to Operational Excellence.
- Coordinate, attend, and support regional marketing events to support brand awareness and execute national marketing programs and support local store marketing initiatives as well
- Propose and support the implementation of approved system wide operational initiatives.
- Support franchisees recruit and retain care coordinators, clinicians, and other team members as well as provide training and development.
- Develop an understanding of the lower Limb care profession and other services offered including but not limited to, all regulations, by college, various provincial associations, and the Insurance companies
- Attend and participate the BioPed annual conference as required.
- Establish weekly communication between home office and franchisees. Ensure that franchisee feedback and other relevant information is communicated to the appropriate party.

**You’ll excel in this role if you are**:

- A team player - you have an all-hands-on-deck mentality and are always willing to jump in and support your team wherever needed.
- Accountable - you’re a believer in the ‘serve the server’ model and committed to taking responsibility for your team
- Knowledgeable - you’re passionate about delivering an excellent experience for clients and your people, and you’re always eager to share best practices to continuously improve and keep up with industry trends.
- A problem solver - you’re an excellent listener, and you can gather information effectively to minimize their concerns and resolve their issues.

**About this opportunity with BioPed footcare**:
This is a full-time permanent position working daily Monday -Friday. This role requires travel between 8 & 12 business days per month to complete clinic visits and to support openings. The balance of the Regional Manager’s time will be split between the BFI Office and working out of their home office.

**Qualifications**

**Here’s what we’re looking for**:

- A post-secondary degree in a related field or 3-5 years of experience in a similar role
- Proven leadership skills to develop and maintain high levels of enthusiasm, teamwork, motivation and commitment leading to the achievement of business goals and superior performance.
- Multitasking skills and the ability to tend to multiple problems at a time
- Advanced Microsoft Office Suite Skills

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00-$65,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay