Dental Receptionist

2 days ago

Oakville, Canada Oakwest Dental Full time

**Job Summary**
We are seeking a friendly and organized Receptionist/Hygiene Coordinator with a minimum of 2 years of experience to join our growing team. Someone dependable, flexible and able to work well with our team.

Key Responsibilities:
Greet and assist patients in a courteous and professional manner

Schedule and confirm hygiene schedules and ensure all open time slots are filled

Conduct chart audits and coordinate hygiene charting during daily chart reviews

Manage recalls to keep hygienists booked, including following up with patients overdue for hygiene appointments

Handle and follow up on hygiene no-shows and cancellations, ensuring they are rebooked as soon as possible

Manage the short-notice cancellation list

Build strong relationships with hygienists to ensure trust and loyalty

Process patient records, billing, and insurance claims

Handle dental billing and insurance submissions with accuracy

Facilitate communication between the dental team and patients regarding treatment plans

Assist with additional administrative tasks as needed

Qualifications:
Minimum 2+ years of experience in a dental office environment

Knowledge of dental billing and insurance processes is required

Excellent communication skills, both verbal and written, with the ability to build rapport with patients and staff

Strong organizational skills and attention to detail

Knowledge of dental software (we use Curve)

Experience in scheduling and coordinating patient care

Ability to multitask and prioritize in a fast-paced environment

Positive attitude and a team-oriented mindset

How to Apply:Join our team and help us provide top-notch dental care while growing in a supportive and progressive environment

**Job Type**: Permanent

Pay: $24.00-$30.00 per hour

**Benefits**:

- Dental care
- On-site parking

Schedule:

- No weekends

**Experience**:

- Administrative experience: 2 years (preferred)
- Organizational skills: 1 year (preferred)

Work Location: In person

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